Manager - Hospitality

Krisala Developers; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Krisala Developers is seeking a Manager - Hospitality to oversee corporate head office operations in Pune, Maharashtra. The role ensures premium service for employees, clients, VIP visitors, and partners by coordinating front office, guest relations, events, housekeeping, pantry, and vendor services.

You will lead hospitality teams, develop SOPs, manage budgets and procurement, and collaborate with HR, Admin, Sales and Leadership to meet business needs.

Qualifications

• Bachelor's degree required.
• 5-8 years of corporate hospitality or hotel experience.
• Experience in managing hospitality teams and vendor operations.

Responsibilities

• Lead and manage hospitality operations at the corporate head office.
• Ensure a seamless experience for clients, channel partners, consultants, and VIP visitors.
• Oversee reception, concierge, pantry, housekeeping, and meeting room management.
• Develop and maintain hospitality SOPs to ensure consistent service standards.
• Coordinate hospitality arrangements for leadership meetings, board meetings, client presentations, interviews, and corporate events.
• Manage vendors for housekeeping, catering, pantry supplies, travel, and other hospitality services.
• Monitor cleanliness, ambience, office aesthetics, and service quality across all office areas.
• Plan and manage hospitality budgets, inventory, and procurement of hospitality related materials.
• Work closely with HR, Administration, Sales, Marketing, and Leadership teams to support business requirements.
• Handle guest feedback and resolve service-related issues promptly.
• Train and supervise hospitality and front office staff to maintain professional service standards.

Skills

Hospitality management

Vendor management

Budgeting

Staff training

Education

Bachelor's degree

Job description

We are looking for a Manager - Hospitality to oversee hospitality operations at our Corporate Head Office. The role is responsible for delivering a premium experience for employees, clients, business associates, channel partners, and senior leadership by managing front office, guest relations, corporate events, meeting room operations, housekeeping, pantry, and vendor services.

Key Responsibilities

• Lead and manage all hospitality operations at the corporate head office.
• Ensure a seamless experience for clients, channel partners, consultants, and VIP visitors.
• Oversee reception, concierge, pantry, housekeeping, and meeting room management.
• Develop and maintain hospitality SOPs to ensure consistent service standards.
• Coordinate hospitality arrangements for leadership meetings, board meetings, client presentations, interviews, and corporate events.
• Manage vendors for housekeeping, catering, pantry supplies, travel, and other hospitality services.
• Monitor cleanliness, ambience, office aesthetics, and service quality across all office areas.
• Plan and manage hospitality budgets, inventory, and procurement of hospitality related materials.
• Work closely with HR, Administration, Sales, Marketing, and Leadership teams to support business requirements.
• Handle guest feedback and resolve service-related issues promptly.
• Train and supervise hospitality and front office staff to maintain professional service standards.

Qualifications

• Bachelor's degree in any discipline.
• 5-8 years of experience in corporate hospitality, real estate, luxury hotels, or hospitality management.
• Experience in managing hospitality teams and vendor operations.