Executive - Hospitality

Sodexo; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Sodexo in Bengaluru is seeking a customer-focused Front Desk Associate to manage guest inquiries, resolve issues, and uphold service standards. You will coordinate with multiple departments to ensure seamless operations and outstanding hospitality delivery.

We value proactive problem solving, attention to detail, and a collaborative mindset to help achieve business objectives and deliver exceptional guest experiences.

Responsibilities

• Manage front desk operations, including handling customer inquiries and resolving issues professionally.
• Coordinate with various departments to ensure seamless service delivery.
• Develop and implement effective hospitality strategies to enhance customer satisfaction.
• Maintain high standards of quality and service excellence.
• Analyze customer feedback and suggest improvements.
• Collaborate with the management team to achieve business objectives.

Job description

• Manage front desk operations, including handling customer inquiries and resolving issues professionally.
• Coordinate with various departments to ensure seamless service delivery.
• Develop and implement effective hospitality strategies to enhance customer satisfaction.
• Maintain high standards of quality and service excellence.
• Analyze customer feedback and suggest improvements.
• Collaborate with the management team to achieve business objectives.

Disclaimer: This job posting & location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.