Hotel Executive

Gilpin Travel; Mumbai; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Attractive salary with performance incentives

Medical and travel insurance

Career growth and training opportunities

Job summary

Gilpin Travel in Mumbai is seeking a passionate Hotel Executive to handle hotel bookings and coordinate client hospitality. The ideal candidate will manage individual and group reservations, negotiate rates, and ensure a smooth experience for corporate and MICE clients.

With a Bachelor's degree in Hospitality and 2-5 years of relevant experience, the candidate should have strong communication skills and proficiency in hotel booking systems. Attractive salary and benefits like medical insurance are offered.

Qualifications

• Bachelor's degree in Hospitality, Hotel Management, or related field.
• 2–5 years of experience in hotel reservations, operations, or travel coordination.
• Strong communication and negotiation skills.

Responsibilities

• Handle hotel bookings and room allocations for individual and group travelers.
• Negotiate corporate rates and maintain updated rate contracts.
• Ensure accuracy of booking confirmations and client preferences.

Skills

Communication skills

Negotiation skills

MS Office proficiency

Detail-oriented

Education

Bachelor's degree in Hospitality or related field

Tools

Hotel booking systems

Reservation platforms

Job description

About the Role

We are looking for a passionate and detail-oriented Hotel Executive to manage hotel bookings, vendor coordination, and client hospitality arrangements. The ideal candidate will ensure that all accommodation requirements for corporate and MICE clients are handled smoothly and efficiently.

Key Responsibilities

• Handle hotel bookings and room allocations for individual and group travelers.
• Coordinate with hotels, resorts, and DMCs for availability, rates, and special requests.
• Negotiate corporate rates and maintain updated rate contracts with partner hotels.
• Ensure accuracy of booking confirmations, billing, and client preferences.
• Work closely with MICE, travel, and transport teams for seamless event and travel coordination.
• Handle client queries, last‑minute changes, and special accommodation requests.

Requirements

• Bachelor’s degree in Hospitality, Hotel Management, or related field.
• 2–5 years of experience in hotel reservations, operations, or travel coordination.
• Strong communication and negotiation skills with attention to detail.
• Knowledge of hotel booking systems, vendor management, and hospitality standards.
• Proficiency in MS Office and reservation platforms.

Benefits

• Attractive salary with performance incentives
• Medical and travel insurance
• Career growth and training opportunities in hospitality management