Manager Home Loan

AU SMALL FINANCE BANK; Perambalur; On-site; INR 800,000 - 1,200,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a Manager Home Loan to oversee core loan operations, ensure compliance with banking standards, and deliver quality customer service at branch and field locations.

The role emphasizes customer interaction, process efficiency, and teamwork, with opportunities for travel to branches and field offices to support initiatives and reporting.

Qualifications

• Responsible for manager home loan operations and ensuring compliance with banking standards.
• Customer interaction and driving operational efficiency.
• Travel willingness and field work as part of the role.

Responsibilities

• Manage core responsibilities related to manager home loan, customer interaction, and operational efficiency.
• Support team initiatives, training, and reporting.

Skills

Communication

Negotiation

Analytical Thinking

Customer Orientation

Problem-solving

Multitasking

Tools

MS Office

CRM tools

Job description

Group Company:

AU Small Finance Bank Limited

Designation:

Manager Home Loan

Office Location:

Position description:

Responsible for manager home loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to manager home loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

• Industry: Banking/Financial Services
• Role: Manager Home Loan
• Years of experience: 2 to 6

Key Performance Indicators:

Customer satisfaction, recovery rate, compliance adherence

Required Competencies:

Communication, Analytical Thinking, Customer Orientation

Required Knowledge:

Banking products, regulatory norms, recovery procedures

Required Skills:

MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details:

Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: