Manager - Growth Process Transformation 4C

1401 Genpact India Pvt. Ltd.; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Genpact seeks a Manager - Growth Process Transformation to drive AI-powered growth initiatives across global enterprises. You will shape growth strategies, coordinate cross-functional teams, and monitor KPIs to deliver measurable outcomes in a fast-moving environment.

You will lead process improvements and align growth programs with business goals in a hybrid work setting in India, leveraging analytics and marketing expertise to accelerate transformation.

Qualifications

• Bachelor's degree in business-related fields including marketing, sales or communications.
• Masters in Marketing or equivalent with relevant certifications is desirable.
• Professional certifications in AI product management or process excellence are advantageous.

Responsibilities

• Develop and implement growth strategies to drive business expansion and improve performance.
• Analyze market trends, customer behavior, and insights to identify growth opportunities.
• Lead cross-functional teams to execute growth initiatives and projects.
• Optimize operational processes to enhance efficiency and scalability.
• Monitor KPIs to track progress and outcomes of growth initiatives.
• Collaborate with stakeholders to align growth strategies with business goals.
• Provide regular updates to senior leadership on progress and results.

Skills

Campaign Analytics

Data-Driven Continuous Improvement

Digital Business Strategy

Enabling Transformation Alignment

Global Business Strategies

IT Transformations

Marketing Analytics

Salesforce Sales Cloud

User Experience

Education

Bachelors - Business Administration

Bachelors - Communication

Bachelors - Marketing

Bachelors - Sales

Masters - Marketing

Certifications AI Product Manager - IBMIBM

Six Sigma Black Belt Certification - BeingcertBeingcert

Job description

Manager - Growth Process Transformation

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

• Develop and implement growth strategies to drive business expansion, improving overall organizational performance.
• Analyze market trends, customer behavior, and business insights to identify new growth opportunities and areas for improvement.
• Lead and coordinate cross‑functional teams to execute growth initiatives and projects, ensuring efficient and timely implementation.
• Optimize operational processes, focusing on enhancing efficiency, scalability, and overall effectiveness in achieving growth targets.
• Monitor and evaluate key performance indicators (KPIs) to track progress and measure the success of growth initiatives.
• Collaborate with stakeholders across the organization to ensure alignment between growth strategies and broader business goals.
• Provide regular updates and reports on progress, challenges, and results to senior leadership to ensure transparency and alignment.

Qualifications

• Bachelors - Business Administration
• Bachelors - Communication
• Bachelors - Marketing
• Bachelors - Sales
• Masters - Marketing
• Certifications AI Product Manager - IBMIBM
• Six Sigma Black Belt Certification - BeingcertBeingcert

Required Skills

• Campaign Analytics
• Data-Driven Continuous Improvement (DataBridge)
• Digital Business Strategy
• Enabling Transformation Alignment (ETA)
• Global Business Strategies
• IT Transformations
• Marketing Analytics
• Salesforce Sales Cloud
• User Experience (UX)

Language: English (Required)

Language Proficiency - Proficient - C2

Additional Job Location - Job Type Regular

Master Skill List - Growth Process Transformation

Remote Type - Hybrid Work

Shift - Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow. Join us to build the career you want — and be on it because you'll be in it.

We're an agentic and advanced technology solutions company that runs mission‑critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it.