Sr. Manager - Technology Business Partner 4D

1401 Genpact India Pvt. Ltd.; Hyderabad; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Genpact, a leader in AI-enabled business transformation, seeks a Sr. Manager - Technology Business Partner to drive process optimization across global clients.

You will lead cross-functional teams, design scalable technology-enabled solutions, and mentor staff in a fast-growth environment. The role emphasizes strategic thinking, agile execution, and strong stakeholder engagement in a hybrid India-based setting.

Qualifications

• Bachelor’s degree in commerce, economics or finance with MBA preferred.
• Professional certifications in AWS, CBIP, CRP, and ITIL are highly desirable.
• Experience leading process optimization and cross-functional teams.

Responsibilities

• Develop and implement strategies to optimize business processes.
• Analyze current processes and identify areas for improvement.
• Collaborate with cross-functional teams to drive process efficiencies.
• Lead process improvement projects and initiatives.
• Monitor and evaluate the effectiveness of process optimization efforts.
• Provide guidance and mentorship to team members involved in process optimization.

Skills

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Modernizing Operations

People Leadership

Personal Effectiveness

Risk Management

Storytelling

Technology Adoption

Technology Deployments

Education

Bachelor’s degree in Commerce / Economics / Finance

Master’s degree in Business Administration

AWS Certified Solutions Architect - Associate

AWS Certified Solutions Architect - Professional

Certified Business Intelligence Professional (CBIP)

Certified Risk Professional (CRP)

ITIL Foundation

Job description

Sr. Manager - Technology Business Partner Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Develop and implement strategies to optimize business processes;
• Analyze current processes and identify areas for improvement;
• Collaborate with cross-functional teams to drive process efficiencies;
• Lead process improvement projects and initiatives;
• Monitor and evaluate the effectiveness of process optimization efforts;
• Provide guidance and mentorship to team members involved in process optimization.

Qualifications

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications AWS Certified Solutions Architect - Associate - UdemyUdemy, AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS), Certified Business Intelligence Professional (CBIP) - TDWI (The Data Warehousing Institute)TDWI (The Data Warehousing Institute), Certified Risk Professional (CRP) - UdemyUdemy, ITIL Foundation - AxelosAxelos

Required Skills

• Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling, Technology Adoption, Technology Deployments

Additional Job Location

• Job Type Regular Master Skill List - Technology Business Partner Remote Type - Hybrid Work Shift - Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.