Global Leader - Lean Digital Transformation

1401 Genpact India Pvt. Ltd.; Jharsa; Hybrid; INR 2,400,000 - 4,200,000; Full time

Job summary

Genpact is a global leader in Lean Digital Transformation, AI, and agentic solutions. This role focuses on aligning client leadership, delivering CI agendas, and driving value through automation and modernization across processes.

Experts will partner with senior leaders to deliver transformational programs, manage governance, and accelerate outcomes while maintaining Genpact's client-centric, results-driven culture.

Qualifications

• Bachelor's degree in Commerce, Economics or Finance with MBA or Analytics focus preferred.
• Strong analytical and problem-solving capabilities.
• Experience in Lean Digital Transformation and process improvement.
• Knowledge of AI/ML concepts and GenAI applications is a plus.
• Proven ability to influence senior leaders and deliver large-scale programs.

Responsibilities

• Align with Client leadership to create the transformation and CI agenda and deliver business outcomes.
• Partner with operation leadership to identify and deliver business value.
• Drive Digital, AIML, GenAI and agentic deployment across processes.
• Define and lead delivery of transformation through benchmarking, standardization and best practices.
• Orchestrate operational excellence, governance and transformation rigor to optimize short-term and long-term value.
• Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership.

Skills

Business Analysis

Domain Consulting

Lean Six Sigma

Modernizing Operations

Project Management

Solutions Design

English Proficiency (C2)

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master of Business Administration

Master of Business Analytics

Job description

Global Leader - Lean Digital Transformation Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Align with Client leadership to create the transformation and continuous improvement (CI) agenda and deliver business outcome

• Partner with operation leadership to identify and deliver business value
• Thorough Transformation and Continuous Improvement, deliver on committed productivity, and business outcomes
• Drive Digital (including automations), AIML, GenAI and Agentic deployment across processes
• Define and lead delivery of transformation through benchmarking, standardization and Best practice assessment
• Orchestrate operational excellence, governance and transformation rigor to optimize short term improvement and long-term value creation
• Hold self and organization accountable to deliver on Genpact client commitment
• Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership

• Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations
• The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion
• Proven track record of managing delivery, operations or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously
• Proven abilities in operating with senior leaders, building strong internal networks and delivering high impact programs in complex-matrixed environments
• Decisiveness and comfort in taking risks when working with ambiguity
• Digitally savvy with high levels of consultative selling skills

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

ITIL Foundation Certificate in IT Service Management - AxelosAxelos

Additional Job Location - Job Type Regular Master Skill List - Lean Digital Transformation Remote Type - Hybrid Work Shift - Any (India)

Required Skills

• Business Analysis
• Domain Consulting
• Lean Six Sigma (LSS)
• Modernizing Operations
• Project Management
• Solutions Design Language English (Required)
• Language Proficiency - Proficient - C2

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We’re an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.