Manager - FTWZ

Rhenus Logistics; Mumbai City; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Rhenus Logistics in Mumbai is seeking an experienced logistics specialist to manage customs, SEZ/FTWZ compliance, and end-to-end transaction processing. You will oversee BoE, Shipping Bills, and related filings, ensuring regulatory adherence and margin protection.

Based at Andheri office with occasional site visits to FTWZ warehouses, you will coordinate with freight forwarders, shipping lines, and clients, resolve bottlenecks, and maintain accurate stock records through SEZ Online portals and

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, or Commerce.
• 4–7 years in customs broking, freight forwarding, or 3PL ops.
• Mandatory SEZ/FTWZ regulatory experience.
• Willing to work at Andheri office with site visits.

Responsibilities

• Customs & SEZ/FTWZ compliance.
• Documentation & Filings: BoE, Shipping Bills, In/Out Bond docs.
• Regulatory Adherence to SEZ Act, rules, procedures.
• Audit & Reconciliation of stock with SEZ portals and internal systems.
• Operational & Stakeholder Coordination across functions.
• End-to-End Execution with freight forwarders, lines, and clients.
• On-Ground Liaison between Andheri office and FTWZ teams.
• Troubleshooting bottlenecks in cargo movement and clearances.
• Warehousing & P&L Support; inventory oversight and cost control.
• Inventory oversight: WMS, storage optimization, value-added services.
• Cost & Margin Efficiency in purchasing services and billing

Skills

Customs broking

SEZ/FTWZ compliance

Freight forwarding

3PL operations

Education

Bachelor's degree in Supply Chain, Logistics, Commerce

Tools

SEZ Online portal

BoE / Shipping Bills processing

Job description

What You Can Expect** :**

Ensuring seamless end-to-end transaction processing, rigorous SEZ/FTWZ compliance, and efficient inventory and warehouse coordination while protecting our margins and operational timelines.

• Customs & SEZ/FTWZ Compliance

• Documentation & Filings: Oversee the processing of Bills of Entry (BoE), Shipping Bills, Into-Bond / Ex-Bond bills, and other statutory customs documentation specific to SEZ/FTWZ regulations.

• Regulatory Adherence: Ensure 100% compliance with the Special Economic Zones (SEZ) Act, rules, custom procedures, and standard operating procedures (SOPs) mandated by the FTWZ developer and co-developer.

• Audit & Reconciliation: Manage regular stock and documentation audits, ensuring seamless matching of physical inventory at the FTWZ with SEZ online portals (SEZ Online) and internal systems.

• Operational & Stakeholder Coordination

• End-to-End Execution: Coordinate inbound and outbound clearance processes smoothly in tandem with freight forwarders, shipping lines, transport agencies, and end clients.

• On-Ground Liaison: Act as the primary escalation matrix and coordination link between our Andheri office team and the boots-on-the-ground team operating out of the FTWZ warehouse location

• Troubleshooting: Proactively resolve bottlenecks related to cargo movement, custom holds, documentation discrepancies, or inbound/outbound clearances.

• Warehousing & P&L Support

• Inventory Oversight: Maintain a fair understanding of warehouse management operations (WMS, storage optimization, handling, value-added services like repacking/labeling).

• Cost & Margin Efficiency: Ensure all operational steps are executed within cost parameters to safeguard the business unit’s profitability when buying services from developers and billing clients.

What You Bring:

Education: Bachelor’s degree in Supply Chain, Logistics, Commerce, or a related field. (Customs Broker License or CHA certification is an added advantage).

Experience: 4 to 7 years of hands-on experience in Customs Broking, Freight Forwarding, or 3PL operations , with a mandatory background in SEZ / FTWZ regulations and compliance.

Technical Knowledge: In-depth understanding of SEZ Online portal, custom tariff codes, bonding/de-bonding procedures, and indirect taxation as applicable to FTWZs.

Location Awareness: Must be comfortable working out of our Andheri, Mumbai corporate office, with occasional visits to FTWZ warehouse sites as required.

Soft Skills: Strong negotiation, multi-tasking, and stakeholder management skills; excellent written and verbal communication.