Manager - FTWZ

Rhenus Group; Maharashtra; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Rhenus SE & Co. is seeking a seasoned logistics professional to manage SEZ/FTWZ compliance, customs documentation, and end-to-end clearance processes from our Andheri, Mumbai office. The role requires coordinating with freight forwarders, shipping lines, and clients to ensure timely deliveries.

You will oversee regulatory adherence, perform stock audits, and optimize warehouse operations while safeguarding margins. Occasional visits to FTWZ sites are expected.

Qualifications

• Bachelor-level degree in supply chain, logistics, or commerce is required.
• Experience with SEZ/FTWZ regulations and compliance is mandatory.
• Strong negotiation and stakeholder management capabilities are essential.

Responsibilities

• Oversee customs & SEZ/FTWZ compliance and related filings.
• Coordinate inbound/outbound clearances with freight forwarders and carriers.
• Perform regular stock audits and reconcile FTWZ inventory with SEZ portals.
• Liaise between Andheri office and FTWZ warehouse teams to resolve bottlenecks.
• Ensure cost parameters protect profitability when interfacing with developers and clients.

Skills

Negotiation

Multi-tasking

Stakeholder management

Communication

Education

Bachelor's degree in Supply Chain

Bachelor's degree in Logistics

Commerce related degree

Tools

SEZ Online portal

Custom tariff codes

Bonding/de-bonding procedures

Job description

What You Can Expect:

Ensuring seamless end-to-end transaction processing, rigorous SEZ/FTWZ compliance, and efficient inventory and warehouse coordination while protecting our margins and operational timelines.

• Customs & SEZ/FTWZ Compliance
• Documentation & Filings: Oversee the processing of Bills of Entry (BoE), Shipping Bills, Into-Bond / Ex-Bond bills, and other statutory customs documentation specific to SEZ/FTWZ regulations.
• Regulatory Adherence: Ensure 100% compliance with the Special Economic Zones (SEZ) Act, rules, custom procedures, and standard operating procedures (SOPs) mandated by the FTWZ developer and co-developer.
• Audit & Reconciliation: Manage regular stock and documentation audits, ensuring seamless matching of physical inventory at the FTWZ with SEZ online portals (SEZ Online) and internal systems.
• Operational & Stakeholder Coordination
• End-to-End Execution: Coordinate inbound and outbound clearance processes smoothly in tandem with freight forwarders, shipping lines, transport agencies, and end clients.
• On-Ground Liaison: Act as the primary escalation matrix and coordination link between our Andheri office team and the boots-on-the-ground team operating out of the FTWZ warehouse location
• Troubleshooting: Proactively resolve bottlenecks related to cargo movement, custom holds, documentation discrepancies, or inbound/outbound clearances.
• Warehousing & P&L Support
• Inventory Oversight: Maintain a fair understanding of warehouse management operations (WMS, storage optimization, handling, value-added services like repacking/labeling).
• Cost & Margin Efficiency: Ensure all operational steps are executed within cost parameters to safeguard the business unit's profitability when buying services from developers and billing clients.

What You Bring:

Education: Bachelor’s degree in Supply Chain, Logistics, Commerce, or a related field. (Customs Broker License or CHA certification is an added advantage).

Experience: 4 to 7 years of hands-on experience in Customs Broking, Freight Forwarding, or 3PL operations, with a mandatory background in SEZ / FTWZ regulations and compliance.

Technical Knowledge: In-depth understanding of SEZ Online portal, custom tariff codes, bonding/de-bonding procedures, and indirect taxation as applicable to FTWZs.

Location Awareness: Must be comfortable working out of our Andheri, Mumbai corporate office, with occasional visits to FTWZ warehouse sites as required.

Soft Skills: Strong negotiation, multi-tasking, and stakeholder management skills; excellent written and verbal communication.