Manager - FTWZ

Rhenus Logistics; Mumbai; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Rhenus Logistics in Mumbai is seeking a seasoned Customs & FTWZ Compliance professional. You will manage end-to-end transaction processing, ensure SEZ/FTWZ regulatory adherence, and coordinate with freight forwarders and clients from our Andheri office to FTWZ warehouse sites.

You will also conduct regular audits, reconcile inventories, and safeguard margins by strict cost control while maintaining timelines.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Commerce, or a related field.
• 4–7 years hands-on in Customs Broking, Freight Forwarding or 3PL operations with SEZ/FTWZ exposure.
• Strong knowledge of SEZ Online portal and bonding procedures.
• Comfortable working at Andheri, Mumbai office with travel to FTWZ sites.

Responsibilities

• Oversee BoE, Shipping Bills, Into-Bond/Ex-Bond filings and SEZ/FTWZ customs docs.
• Ensure 100% compliance with SEZ Act, rules and SOPs for FTWZ developers.
• Manage stock and documentation audits; reconcile physical inventory with SEZ Online portals.
• Coordinate inbound/outbound clearance with freight forwarders, lines, and clients.
• Serve as escalation point between Andheri office and FTWZ warehouse team.
• Proactively resolve bottlenecks in cargo movement and documentation.

Skills

Negotiation

Multi-tasking

Stakeholder mgmt

Communication

Education

Bachelor's degree in Supply Chain, Logistics, Commerce, or related field

Tools

SEZ Online portal

Custom tariff codes

Bonding/De-bonding

Indirect taxation (FTWZ)

Job description

What You Can Expect :

Ensuring seamless end-to-end transaction processing, rigorous SEZ/FTWZ compliance, and efficient inventory and warehouse coordination while protecting our margins and operational timelines.

Customs & SEZ/FTWZ Compliance

Documentation & Filings: Oversee the processing of Bills of Entry (BoE), Shipping Bills, Into-Bond / Ex-Bond bills, and other statutory customs documentation specific to SEZ/FTWZ regulations.

Regulatory Adherence: Ensure 100% compliance with the Special Economic Zones (SEZ) Act, rules, custom procedures, and standard operating procedures (SOPs) mandated by the FTWZ developer and co-developer.

Audit & Reconciliation: Manage regular stock and documentation audits, ensuring seamless matching of physical inventory at the FTWZ with SEZ online portals (SEZ Online) and internal systems.

Operational & Stakeholder Coordination

End-to-End Execution: Coordinate inbound and outbound clearance processes smoothly in tandem with freight forwarders, shipping lines, transport agencies, and end clients.

On-Ground Liaison: Act as the primary escalation matrix and coordination link between our Andheri office team and the boots‑on‑the‑ground team operating out of the FTWZ warehouse location

Troubleshooting: Proactively resolve bottlenecks related to cargo movement, custom holds, documentation discrepancies, or inbound/outbound clearances.

Warehousing & P&L Support

Inventory Oversight: Maintain a fair understanding of warehouse management operations (WMS, storage optimization, handling, value‑added services like repacking/labeling).

Cost & Margin Efficiency: Ensure all operational steps are executed within cost parameters to safeguard the business unit's profitability when buying services from developers and billing clients.

What You Bring:

• Education: Bachelor's degree in Supply Chain, Logistics, Commerce, or a related field. (Customs Broker License or CHA certification is an added advantage).
• Experience: 4 to 7 years of hands‑on experience in Customs Broking, Freight Forwarding, or 3PL operations , with a mandatory background in SEZ / FTWZ regulations and compliance .
• Technical Knowledge: In-depth understanding of SEZ Online portal, custom tariff codes, bonding/de‑bonding procedures, and indirect taxation as applicable to FTWZs.
• Location Awareness: Must be comfortable working out of our Andheri, Mumbai corporate office, with occasional visits to FTWZ warehouse sites as required.
• Soft Skills: Strong negotiation, multi‑tasking, and stakeholder management skills; excellent written and verbal communication.