Manager - FTWZ

Rhenus; Mumbai; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Rhenus Group in Mumbai seeks a logistics compliance professional to manage SEZ/FTWZ documentation and end-to-end customs processes. You will ensure regulatory adherence, perform regular stock audits, and coordinate with freight forwarders and the FTWZ team to maintain smooth operations.

Your role includes liaison between the Andheri office and the FTWZ warehouse, proactively resolving bottlenecks, and driving cost-efficient warehousing activities while protecting margins and timelines.

Qualifications

• Proven experience with BoE, Shipping Bills, and SEZ/FTWZ documentation.
• Strong knowledge of SEZ Act, rules, and SOPs.
• Experience with stock audits and reconciliation.
• Excellent coordination with freight forwarders and customs officials.
• Strong analytical and cost-control mindset.

Responsibilities

• Oversee BoE and Shipping Bill processing for SEZ/FTWZ.
• Ensure 100% regulatory compliance with SEZ/FTWZ procedures.
• Audit stock and reconcile with SEZ online portals and internal systems.
• Coordinate inbound/outbound clearance with logistics partners.
• Act as liaison between Andheri office and FTWZ warehouse team.
• Troubleshoot bottlenecks in cargo movement and documentation.

Skills

SEZ/FTWZ compliance

Customs documentation

Audit & reconciliation

Stakeholder coordination

Troubleshooting

Warehousing & P&L

Tools

WMS

SEZ Online portal

Job description

Ensuring seamless end-to-end transaction processing, rigorous SEZ/FTWZ compliance, and efficient inventory and warehouse coordination while protecting our margins and operational timelines.

• Customs & SEZ/FTWZ Compliance

• Documentation & Filings: Oversee the processing of Bills of Entry (BoE), Shipping Bills, Into-Bond / Ex-Bond bills, and other statutory customs documentation specific to SEZ/FTWZ regulations.

• Regulatory Adherence: Ensure 100% compliance with the Special Economic Zones (SEZ) Act, rules, custom procedures, and standard operating procedures (SOPs) mandated by the FTWZ developer and co-developer.

• Audit & Reconciliation: Manage regular stock and documentation audits, ensuring seamless matching of physical inventory at the FTWZ with SEZ online portals (SEZ Online) and internal systems.

• Operational & Stakeholder Coordination

• End-to-End Execution: Coordinate inbound and outbound clearance processes smoothly in tandem with freight forwarders, shipping lines, transport agencies, and end clients.

• On-Ground Liaison: Act as the primary escalation matrix and coordination link between our Andheri office team and the boots-on-the-ground team operating out of the FTWZ warehouse location

• Troubleshooting: Proactively resolve bottlenecks related to cargo movement, custom holds, documentation discrepancies, or inbound/outbound clearances.

• Warehousing & P&L Support

• Inventory Oversight: Maintain a fair understanding of warehouse management operations (WMS, storage optimization, handling, value-added services like repacking/labeling).

• Cost & Margin Efficiency: Ensure all operational steps are executed within cost parameters to safeguard the business unit's profitability when buying services from developers and billing clients.