Manager - Finance (Accounts Receivable)

Air India SATS Airport Services Private Limited (AISATS); Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Air India SATS Airport Services Private Limited (AISATS) in Bengaluru invites a seasoned finance professional to lead the Accounts Receivable function. You will oversee billing accuracy, timely collections, customer account management, and revenue accounting controls to optimize cash flow.

The role focuses on process improvements, automation in the Order-to-Cash cycle, and collaboration with Commercial, Operations and IT to deliver reliable MIS and dashboards for leadership review.

Responsibilities

• Lead and manage the Accounts Receivable function.
• Ensure timely and accurate billing and collections.
• Monitor customer balances and disputes; drive revenue recognition integrity.
• Develop MIS reports and dashboards for leadership review.

Job description

Job Title: Manager - Finance - Accounts Receivable (AR)

Department: Finance

About Air India SATS Airport Services Private Limited

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

Role Overview

To lead and manage the Accounts Receivable function, ensuring timely and accurate billing, collections, customer account management, revenue accounting compliance, and effective working capital management. The role is responsible for driving process improvements, strengthening controls, minimizing revenue leakage, and enhancing customer satisfaction through efficient revenue cycle management.

Key Responsibilities

• Ensure timely and accurate generation and submission of customer invoices in accordance with contractual terms.
• Review billing processes to ensure correct application of commercial agreements, pricing, taxes, and customer-specific requirements.
• Monitor billing timelines and drive adherence to monthly closure schedules.
• Ensure completeness of revenue capture and prevent revenue leakage.

Accounts Receivable Management

• Monitor customer outstanding balances and aging reports.
• Conduct regular review meetings with customers and internal stakeholders on overdue accounts.
• Track customer disputes and ensure timely resolution.

Reconciliation & Customer Account Management

• Perform periodic reconciliation of customer accounts and ledger balances.
• Ensure accurate accounting of invoices, receipts, credit notes, and adjustments.
• Coordinate with customers to resolve billing discrepancies and account differences.
• Maintain customer account statements and confirmations.

Process Controls & Compliance

• Establish and monitor internal controls across billing and receivable processes.
• Ensure compliance with accounting standards, statutory requirements, and internal policies.
• Support internal and external audits and implement audit recommendations.
• Maintain proper documentation and audit trails.

Systems & Process Improvement

• Lead digitization and automation initiatives in the Order-to-Cash (O2C) cycle.
• Drive system enhancements, ERP integration, and billing automation projects.
• Develop MIS reports and dashboards for management review.
• Identify opportunities to improve efficiency, accuracy, and customer experience.

Stakeholder Management

• Collaborate with Commercial, Operations, Finance, IT, and Customer teams.
• Act as the key point of contact for AR-related customer interactions.
• Provide timely updates to leadership on collections, disputes, and revenue risks.
• Lead, mentor, and develop the AR team.
• Allocate responsibilities and monitor team performance.
• Build a culture of accountability, continuous improvement, and customer focus.
• Conduct training and knowledge-sharing initiatives.