Assistant Manager - Accounts Recievable

EY; Gurugram District; On-site; INR 1,400,000 - 1,800,000; Full time

Job summary

EY in Gurugram is seeking a Manager to oversee Accounts Receivable operations and reporting. You will manage billing, collections, cash application and reconciliations, while leading a team and ensuring process governance. The role requires CA or equivalent experience and 4+ years in AR/SSO environments.

You will partner with finance stakeholders and drive process improvements, audits, and dashboards to support client accounts and period-end activities.

Qualifications

• Advanced Excel skills including Power Query, PivotTables and advanced formulas.
• End-to-end AR operations knowledge: billing, collections, reconciliations.
• Experience with SAP AR module and ERP reporting.
• Understanding of ageing analysis, disputes and unapplied receipts.
• GST/TDS knowledge and revenue documentation experience.
• AR controls, audit support and issue remediation experience.
• Strong team leadership and stakeholder management.
• Ability to handle high-volume AR with multiple priorities.

Responsibilities

• Manage end-to-end AR operations, including billing, collections, cash application, customer reconciliations, credit notes and dispute resolution.
• Lead AR transaction-management and QC / audit-support teams.
• Allocate responsibilities, monitor daily productivity and ensure timely completion of deliverables.
• Track SLAs, ageing, overdue receivables and disputes; drive collections.
• Review high-value transactions, reconciliations and ageing reports; resolve exceptions.
• Drive timely collections and resolve billing, deduction and cash-application issues.
• Be senior escalation point for complex customer, billing and process issues.
• Support period-end closings and audit queries; strengthen controls.

Skills

Advanced Excel

AR operations

Billing

Cash application

Customer reconciliations

SAP

Audit support

Team management

Education

CA or experienced graduate

Tools

SAP AR module

Job description

Job Description Manager (Accounts Receivable – Operations and reporting)

Location: Gurugram (Work from Office / Client – 5 days a week)
Qualification: CA or experienced graduate
Mandatory Experience: More than 4 years
Function: Accounts Receivable - Operations and reporting)

Role Focus

End-to-end AR operations, team management, billing and collections governance, customer reconciliations, operational efficiency, audit support and compliance.

Key Responsibilities

• Manage end-to-end AR operations, including billing, collections, cash application, customer reconciliations, credit notes and dispute resolution.
• Lead and oversee AR transaction-management and QC / audit-support teams.
• Allocate responsibilities, monitor daily productivity and ensure timely completion of team deliverables.
• Track SLAs, turnaround time, ageing, overdue receivables, unapplied receipts, disputes and error rates.
• Review high-value and high-risk transactions, customer reconciliations, ageing reports and exception items.
• Drive timely collection follow-ups and resolution of billing, deduction, short-payment and cash-application issues.
• Act as the senior escalation point for complex customer, collection, billing and process-related matters.
• Review revenue and receivable balances and support timely closure of period-end activities.
• Support internal, statutory and client audits and ensure timely closure of audit queries and action items.
• Identify process and control gaps and drive corrective and preventive actions.
• Maintain and strengthen SOPs, review checklists, control documentation and governance mechanisms.
• Drive process standardisation, automation and continuous improvement across AR activities.
• Coordinate with business, sales, controllership, treasury, tax and other finance stakeholders.
• Prepare and review AR dashboards, management reports, ageing analysis and collection forecasts.
• Coach and develop team members through regular reviews, feedback, cross-training and succession planning.

Required Skills

• Advanced Excel (Mandatory): Power Query, PivotTables, XLOOKUP, SUMIFS / COUNTIFS and dashboarding.
• Strong knowledge of end-to-end AR operations, including billing, collections, cash application and customer reconciliations.
• Hands-on experience with SAP AR module and ERP-based reporting.
• Strong understanding of ageing analysis, debt collection, dispute management and unapplied receipts.
• Working knowledge of GST, TDS receivable implications and revenue-related documentation.
• Experience in AR controls, quality review, audit support and issue remediation.
• Strong team handling and stakeholder management skills.
• Ability to manage high-volume AR operations and multiple priorities.
• Strong reconciliation, analytical and problem-solving skills.
• Ability to interpret operational data and present meaningful management insights.
• Strong communication and escalation-management skills.
• High attention to detail with a structured and control-focused working style.

Candidate Profile

• Qualified CA or experienced graduate with more than 4 years of experience in AR operations, shared services, in-house finance, controllership or audit-led finance roles.
• Strong knowledge of end-to-end accounts receivable processes.
• Proven experience in managing AR teams, team leads or Assistant Managers.
• Experience in managing operational SLAs, collection targets, ageing and governance reviews.
• Experience in high-volume and complex AR environments.
• Audit background or significant experience in supporting internal, statutory or client audits is preferred.
• Demonstrated ability to improve collections, resolve aged open items and strengthen finance controls.
• Ability to balance operational delivery, control requirements, cash-flow priorities and stakeholder expectations.
• Ability to interact confidently with customers, auditors, client leadership and senior stakeholders.

Key Performance Indicators

• Timely and accurate customer billing.
• Reduction in overdue receivables and aged open items.
• Improvement in collections and cash application turnaround time.
• Timely resolution of customer disputes, deductions and short payments.
• Accuracy of customer reconciliations and AR reporting.
• Compliance with SLAs, SOPs and finance controls.
• Timely closure of audit queries and control observations.
• Reduction in errors, unapplied receipts and reconciliation differences.
• Delivery of automation and process-improvement initiatives.
• Team productivity, quality and capability development.