Manager - Business Development - Bangalore - WFO

Securekloud Technologies Limited; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Securekloud Technologies Limited in Bengaluru seeks a seasoned Business Development professional to drive revenue across Air Freight, Ocean Freight, Customs Brokerage, Transportation, Warehousing, and Integrated Supply Chain services. You will identify new customers, build relationships, and manage a robust sales pipeline.

You will lead proposals, negotiate terms, coordinate with operations, and deliver value through cross-selling and upselling, while ensuring profitability and customer

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Marketing, or a related discipline.
• 57 years of experience in Business Development, Sales, or Key Account Management within the Freight Forwarding or Logistics industry.
• Strong knowledge of Air Freight, Ocean Freight, Customs Brokerage, Transportation, Warehousing, and Supply Chain solutions.
• Proven track record in new customer acquisition, account development, and achieving revenue and gross margin targets.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Strong commercial acumen with the ability to identify market opportunities and develop customer‑focused logistics solutions.
• Proficiency in CRM applications, Microsoft Office Suite, and Cargowise; experience with sales analytics and reporting tools will be an added advantage.
• Excellent analytical, planning, and organizational skills with the ability to manage multiple customer opportunities simultaneously.
• Ability to work collaboratively across Sales, Pricing, Operations, Customer Service, and Product teams to deliver exceptional customer value.

Responsibilities

• Develop and execute business development strategies to achieve branch revenue, gross margin, and profitability targets.
• Identify, qualify, and acquire new customers across Air Freight, Ocean Freight, Customs Brokerage, Transportation, Warehousing, and Integrated Supply Chain services.
• Build, manage, and strengthen long‑term relationships with existing customers to maximize retention, cross‑selling, and upselling opportunities.
• Develop and maintain a healthy sales pipeline through proactive prospecting, networking, referrals, customer visits, and market intelligence.
• Conduct customer meetings, presentations, and business reviews to understand customer requirements and recommend value‑added logistics solutions.
• Prepare and present commercial proposals, quotations, tenders, and service agreements in collaboration with Pricing and Product teams.
• Negotiate commercial terms and convert opportunities into profitable business while ensuring pricing/profitability alignment.
• Coordinate with Operations, Customer Service, and other internal stakeholders to onboarding and implementation of new customer business.
• Maintain accurate customer information, opportunities, visit reports, and forecasts within the CRM and Cargowise systems.
• Monitor market trends and competition to identify new business opportunities and support strategic sales planning.
• Generate periodic sales reports, pipeline analysis, revenue forecasts, and performance dashboards for management decision-making.
• Represent Broekman Logistics at customer meetings, trade exhibitions, networking events, and industry forums to enhance visibility.
• Ensure high levels of customer satisfaction by addressing concerns and coordinating timely resolutions with internal teams.
• Collaborate with Branch Management to implement commercial initiatives contributing to growth and success.
• Drive continuous improvement by refining sales processes and customer engagement while complying with policies.

Skills

Communication skills

Presentation skills

Negotiation skills

Stakeholder management

Analytical skills

Planning and organizational skills

Education

Bachelor’s degree in Logistics / Supply Chain Management / Business Administration

Tools

CRM applications

Microsoft Office Suite

Cargowise

Job description

Roles & Responsibilities

• Develop and execute business development strategies to achieve branch revenue, gross margin, and profitability targets.
• Identify, qualify, and acquire new customers across Air Freight, Ocean Freight, Customs Brokerage, Transportation, Warehousing, and Integrated Supply Chain services.
• Build, manage, and strengthen long‑term relationships with existing customers to maximize customer retention, cross‑selling, and upselling opportunities.
• Develop and maintain a healthy sales pipeline through proactive prospecting, networking, referrals, customer visits, and market intelligence.
• Conduct customer meetings, presentations, and business reviews to understand customer requirements and recommend value‑added logistics solutions.
• Prepare and present commercial proposals, quotations, tenders, and service agreements in collaboration with the Pricing and Product teams.
• Negotiate commercial terms and successfully convert qualified opportunities into profitable business while ensuring alignment with company pricing and profitability objectives.
• Coordinate with Operations, Customer Service, and other internal stakeholders to ensure smooth onboarding and implementation of new customer business.
• Maintain accurate customer information, appointments, sales opportunities, visit reports, and business forecasts within the CRM and Cargowise systems.
• Monitor market trends, competitor activities, customer requirements, and industry developments to identify new business opportunities and support strategic sales planning.
• Generate periodic sales reports, pipeline analysis, revenue forecasts, and performance dashboards to support management decision‑making.
• Represent Broekman Logistics at customer meetings, trade exhibitions, networking events, and industry forums to enhance market visibility and generate business opportunities.
• Ensure high levels of customer satisfaction by proactively addressing customer concerns and coordinating timely resolution with internal teams.
• Collaborate with Branch Management to develop and implement commercial initiatives that contribute to branch growth and overall organizational success.
• Drive continuous improvement by identifying opportunities to enhance sales processes, customer engagement, and commercial effectiveness while ensuring compliance with company policies and quality standards.

Furthermore, you have:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Marketing, or a related discipline.
• 57 years of experience in Business Development, Sales, or Key Account Management within the Freight Forwarding or Logistics industry.
• Strong knowledge of Air Freight, Ocean Freight, Customs Brokerage, Transportation, Warehousing, and Supply Chain solutions.
• Proven track record in new customer acquisition, account development, and achieving revenue and gross margin targets.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Strong commercial acumen with the ability to identify market opportunities and develop customer‑focused logistics solutions.
• Proficiency in CRM applications, Microsoft Office Suite, and Cargowise; experience with sales analytics and reporting tools will be an added advantage.
• Excellent analytical, planning, and organizational skills with the ability to manage multiple customer opportunities simultaneously.
• Ability to work collaboratively across Sales, Pricing, Operations, Customer Service, and Product teams to deliver exceptional customer value.