Management Trainee - Operations in Gurgaon

zippee.delivery; Gurugram District; On-site; INR 420,000 - 620,000; Full time

Job summary

Zippee is India's 1st quick commerce logistics platform that connects online stores with dark stores and a last‑mile network across India. We are looking for an Operations Supervisor in Gurugram to lead day‑to‑day dark store activities, drive 30/120‑minute and same‑day fulfilment SLAs, and continually improve dispatch timelines and productivity.

The role also covers manpower planning, shift management and ensuring inventory accuracy through audits and reconciliations to support efficient

Qualifications

• Experience in retail logistics or dark stores.
• Proven track record of meeting delivery SLAs.
• Strong inventory and dispatch management skills.

Responsibilities

• Manage and supervise day-to-day dark store operations across inbound, inventory, picking, dispatch and outbound.
• Drive fulfilment SLAs across 30-minute, 120-minute and same-day deliveries.
• Track and improve fulfilment TAT, picking accuracy, dispatch timelines and store productivity.
• Support manpower planning, shift management and workforce productivity.
• Monitor inventory accuracy, stock availability, audits and reconciliation.

Skills

Dark store operations

Logistics management

People management

Job description

• Manage and supervise day-to-day dark store operations across inbound, inventory, picking, dispatch and outbound.
• Drive fulfilment SLAs across 30-minute, 120-minute and same-day deliveries.
• Track and improve fulfilment TAT, picking accuracy, dispatch timelines and store productivity.
• Support manpower planning, shift management and workforce productivity.
• Monitor inventory accuracy, stock availability, audits and reconciliation.

Key Responsibilities

• Manage and supervise day-to-day dark store operations across inbound, inventory, picking, dispatch and outbound.
• Drive fulfilment SLAs across 30-minute, 120-minute and same-day deliveries.
• Track and improve fulfilment TAT, picking accuracy, dispatch timelines and store productivity.
• Support manpower planning, shift management and workforce productivity.
• Monitor inventory accuracy, stock availability, audits and reconciliation.

About Company: Zippee is India's 1st quick commerce logistics platform for e-commerce brands. Brands can connect their online stores to Zippee & kickstart quick commerce via our network of dark stores & last-mile fleets across India. This approach significantly improves customer loyalty, logistics costs, and RTOs. We're backed by VCs & founders of India's largest unicorns.