Management Trainee - Operations

zippee.delivery; Gurugram District; On-site; INR 240,000 - 360,000; Full time

Job summary

Zippee is seeking a driven Management Trainee – Dark Store Operations to join our fast-paced Gurgaon-based team. You will learn and drive daily dark store operations, working closely with senior leaders to learn, execute, and optimize processes for inbound, outbound, and inventory management.

This entry-level role is designed as a launchpad into operations leadership, with exposure to 2-hour and same-day delivery fulfillment, SLA monitoring, and cross-functional collaboration with vendors and

Qualifications

• 0–3 years of hands-on experience in Operations.
• Experience in B2B, logistics, e-commerce, or startup environment preferred.
• Proven track record of managing paid campaigns and lead generation.

Responsibilities

• Assist in managing day-to-day dark store operations, including inbound, outbound, and inventory processes.
• Support 2-hour / same-day delivery fulfillment to ensure high service levels and accuracy.
• Work closely with the operations team to maintain inventory accuracy and stock availability.
• Help monitor and improve SLAs such as order fulfillment time, picking accuracy, and dispatch timelines.
• Assist in inventory audits, stock reconciliation, and COD handling.
• Support manpower planning, shift coordination, and workforce productivity tracking.
• Collaborate with internal teams and external stakeholders (vendors, delivery partners).
• Identify operational issues and proactively suggest improvements.
• Maintain daily reports (MIS) and provide insights to the management team.

Job description

Overview

Zippee is building India’s #1 Quick Commerce Logistics for consumer brands. Brands connect their online store to Zippee in just a few clicks and can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India. Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California. Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Responsibilities

• We are looking for a driven and detail-oriented Management Trainee – Dark Store Operations to join our fast-paced operations team in Gurgaon.
• This role is designed as a launchpad into operations leadership, where you will work closely with senior team members to learn, execute, and optimize daily dark store operations.
• This is a high-energy, execution-focused role suited for individuals who thrive in unstructured environments and are eager to take ownership from day one.
• Assist in managing day-to-day dark store operations, including inbound, outbound, and inventory processes
• Support 2-hour / same-day delivery fulfillment to ensure high service levels and accuracy
• Work closely with the operations team to maintain inventory accuracy and stock availability
• Help monitor and improve SLAs such as order fulfillment time, picking accuracy, and dispatch timelines.
• Assist in inventory audits, stock reconciliation, and COD handling
• Support manpower planning, shift coordination, and workforce productivity tracking
• Collaborate with internal teams and external stakeholders (vendors, delivery partners)
• Identify operational issues and proactively suggest improvements
• Maintain daily reports (MIS) and provide insights to the management team

Qualifications

• 0–3 years of hands-on experience in Operations.
• Experience in B2B, logistics, e-commerce, or startup environment preferred.
• Proven track record of managing paid campaigns and lead generation.

What you'll get

• Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era.
• Annual company retreat.
• Steep learning curve, high ownership, and the chance to grow fast as we scale.