Management Trainee

The Muthoot Group; Ariyalur District; On-site; INR 180,000 - 300,000; Full time

Job summary

The Muthoot Group invites applications for a field and call-based collections role in Tamil Nadu. You will contact customers, resolve payment issues, and coordinate with internal teams to ensure timely collections. The role requires strong communication and relationship-building, with adherence to policies.

You will also maintain daily collection records and work toward monthly targets, while upholding compliance and professional standards in all interactions.

Responsibilities

• Contact customers via calls and field visits to ensure timely payments.
• Understand customer concerns and provide appropriate solutions.
• Maintain accurate collection records and update daily activities.
• Achieve assigned monthly collection and recovery targets.
• Coordinate with internal teams to resolve customer/account-related issues.
• Follow company policies, collection processes and compliance requirements.
• Develop strong customer relationships with professional communication.

Job description

This job is provided by apna.co Contact customers through calls and field visits to ensure timely payments.

Understand customer concerns and provide appropriate solutions.

Maintain accurate collection records and update daily collection activities.

Achieve assigned monthly collection and recovery targets.

Coordinate with internal teams for resolving customer/account-related issues.

Follow company Manage and follow up on assigned customer accounts for timely collections.

Policies, collection processes, and compliance requirements.

Develop strong customer relationships while maintaining professional communication