Management Trainee

Muthoot Finance; Agra District, Ranchi, Karnal; On-site; INR 600,000 - 900,000; Full time

Job summary

Muthoot Finance is seeking a skilled collections strategist in India to lead debt recovery efforts and evaluate credit risk. You will guide a team of collectors, monitor delinquent accounts, and design effective payment plans while ensuring compliance with applicable laws.

This role emphasizes strong negotiation skills and data-driven performance reporting. The position focuses on strategy execution, staff development, and rigorous monitoring of aging reports to meet recovery targets in a

Qualifications

• Must have experience in debt collection strategies and policy development.
• Strong leadership and team mentoring abilities.
• Experience in monitoring accounts and evaluating credit limits.

Responsibilities

• Strategy Development: Create and execute policies for efficient debt collection and credit evaluation.
• Team Leadership: Train, supervise, and mentor collections staff to hit recovery targets.
• Account Monitoring: Track delinquent accounts, assess aging reports, and review credit limits.
• Negotiation & disputes: Handle escalated customer complaints, billing disputes, and complex payment plans.
• Compliance & Reporting: Ensure adherence to fair debt collection laws and generate performance analytics

Skills

Policy development

Debt collection

Team leadership

Credit evaluation

Negotiation

Compliance

Job description

Key Responsibilities

• Strategy Development: Create and execute policies for efficient debt collection and credit evaluation.
• Team Leadership: Train, supervise, and mentor collections staff to hit recovery targets.
• Account Monitoring: Track delinquent accounts, assess aging reports, and review credit limits.
• Negotiation & Disputes: Handle escalated customer complaints, billing disputes, and complex payment plans.
• Compliance & Reporting: Ensure adherence to fair debt collection laws and generate performance analytics