Maintenance Manager

Chaayos; New Delhi; On-site; INR 800,000 - 1,600,000; Full time

Job summary

Chaayos is seeking a maintenance operations lead to centralize planning and monitoring of multi-location maintenance activities in India, including overseeing preventive maintenance and ensuring policy compliance. You will govern vendors, SLAs, and regional coordination while driving uptime through reliability initiatives and data-driven reviews.

The role requires strong process orientation, multi-site coordination skills, and experience in facilities operations.

Qualifications

• Experience in maintenance management across multiple sites.
• Vendor management and SLAs at scale.
• Strong process orientation and ability to standardize SOPs.

Responsibilities

• Centralize planning and monitoring of maintenance operations across all Chaayos locations.
• Manage daily complaints and conduct monthly performance reviews.
• Own preventive-maintenance planning and ensure compliance.
• Govern vendors, monitor SLAs, and coordinate commercial terms.
• Implement SOPs and standardize maintenance practices across regions.
• Coordinate with Regional Managers and track regional performance.
• Support equipment-reliability initiatives to improve uptime.

Skills

maintenance governance

facilities operations

multi-site coordination

Job description

Roles and Responsibilities

• Centralize planning and monitoring of maintenance operations across all locations
• Manage daily complaints and conduct monthly performance reviews
• Own preventive-maintenance planning and ensure compliance
• Govern vendors, monitor SLAs, and coordinate commercial terms
• Implement SOPs and standardize maintenance practices across regions
• Coordinate with Regional Managers and track regional performance
• Support equipment-reliability initiatives to improve uptime

Desired Candidate Profile

• Experience in maintenance management, facilities operations, or multi-site maintenance governance (specify years not stated in source JD)
• Proven experience managing vendors and SLAs at scale
• Strong process orientation comfortable building and standardizing SOPs
• Experience coordinating across regions/multiple locations
• Data-driven, comfortable owning dashboards and performance reviews