M365 Tenant Migration

ITC Infotech; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

ITC Infotech seeks a Senior M365 & Migration Technician to lead tenant-to-tenant migrations across Exchange Online, OneDrive, SharePoint and Teams. You will leverage Quest and ShareGate tools, monitor performance, and partner with teams in the US, UK, and India to align schedules.

Strong PowerShell and Entra ID expertise are essential for security and identity lifecycle management. Ideal candidates will communicate clearly, work Indian evening hours to support US ET operations, and document

Qualifications

• Minimum 7+ years of IT experience with core expertise in Microsoft 365 and cloud collaboration platforms.
• Hands-on experience with Quest and Sharegate migration tooling strongly preferred.
• Strong PowerShell knowledge with advanced reporting capabilities.
• Strong knowledge of Entra ID, SSO, MFA, security hardening, and identity lifecycle management.
• Excellent communication skills and ability to collaborate with US and UK teams.
• Ability to work Indian evening hours to support US ET time zone operations.
• Strong decision-making, analytical, and documentation skills.
• Ability to work independently with minimal supervision in a fast-paced environment.

Responsibilities

• Plan, execute and support M365 tenant-to-tenant migrations including Exchange Online, OneDrive, SharePoint, Teams and related services.
• Use Quest and Sharegate migration tools to manage large-scale, complex migration activities.
• Monitor, troubleshoot, and optimize M365 services to ensure performance, security, and availability.
• Conduct root cause analysis on platform issues and implement long-term corrective measures.
• Work closely with cross-functional teams across India, UK, and US regions to coordinate migration schedules and project deliverables.
• Prepare and maintain documentation, runbooks, and standard operating procedures.
• Participate in and potentially lead meetings with stakeholders across regions; provide clear and professional communication.
• Support change control processes and ensure all operational changes follow governance requirements.

Skills

Microsoft 365 Operations

PowerShell

Communication

Cross-functional collaboration

Tools

Quest

ShareGate

Exchange Online

Job description

Job Description:

The Senior M365 & Migration Technician will help lead and support Microsoft 365 initiatives with a strong focus on tenant-to-tenant migrations. This role requires hands-on expertise with M365 platform engineering, migration tooling (bpreferably Quest and Sharegateb), and cross-regional collaboration with teams in the US, UK, and India. The ideal candidate will possess excellent communication skills and be comfortable working Indian evening hours to align with US Eastern Time operations. Experience with divestiture projects and environment with global clients.

Key Responsibilities:

• Plan, execute and support M365 tenant-to-tenant migrations including Exchange Online, OneDrive, SharePoint, Teams and related services.
• Use Quest and Sharegate migration tools to manage large-scale, complex migration activities.
• Monitor, troubleshoot, and optimize M365 services to ensure performance, security, and availability.
• Conduct root cause analysis on platform issues and implement long-term corrective measures.
• Work closely with cross-functional teams across India, UK, and US regions to coordinate migration schedules and project deliverables.
• Prepare and maintain documentation, runbooks, and standard operating procedures.
• Participate in and potentially lead meetings with stakeholders across regions; provide clear and professional communication.
• Support change control processes and ensure all operational changes follow governance requirements.

Qualifications:

• Minimum 7+ years of IT experience with core expertise in Microsoft 365 and cloud collaboration platforms.
• Hands-on experience with Quest and Sharegate migration tooling strongly preferred.
• Strong PowerShell knowledge with advance reporting capabilities.
• Strong knowledge of Entra ID, SSO, MFA, security hardening, and identity lifecycle management.
• Excellent communication skills and demonstrated ability to collaborate with US and UK teams.
• Ability to work Indian evening hours to support US ET time zone operations.
• Strong decision-making, analytical, and documentation skills.
• Ability to work independently with minimal supervision in a fast-paced environment.