Luxury Real Estate Sales Telecaller

Northwind Estates Pvt. Ltd.; Gautam Buddha Nagar; On-site; INR 223,000 - 391,000; Full time

Job summary

Northwind Estates Pvt. Ltd. in Gautam Buddha Nagar is seeking a full-time Luxury Real Estate Sales Telecaller to handle inbound and outbound calls, introduce project offerings, and generate qualified leads for the sales team.

You will explain features and pricing, address initial queries, schedule site visits, and maintain accurate CRM records, with on-site work and a customer-first approach to drive sales while coordinating with on-ground staff.

Qualifications

• Strong communication and interpersonal skills in English and Hindi.
• Experience in real estate sales or call center is advantageous.
• Ability to handle high call volumes and maintain detailed call logs.
• Proficient with basic computer tasks and CRM/lead management.
• On-site work in Gautam Buddha Nagar with a professional, goal-oriented approach.

Responsibilities

• Handle inbound and outbound calls to prospective buyers.
• Introduce luxury project offerings and explain features and pricing.
• Generate qualified leads for the sales team.
• Schedule site visits and maintain accurate call logs in CRM.
• Follow-up with interested prospects and coordinate with on-ground sales team.

Skills

Communication skills

Interpersonal skills

Lead generation

Negotiation

Customer service

Telecalling proficiency

CRM familiarity

Spreadsheet & Email proficiency

Education

High school diploma

Graduate degree preferable

Tools

CRM software

Job description

Company Description

Northwind Estates Pvt. Ltd. is a new real estate venture backed by seasoned promoters with over two decades of experience and a proven record of delivering more than 10 lakh sq. ft. of development in Delhi NCR. The company is focused on the luxury real estate segment and is currently developing an exclusive, sustainable luxury housing society in Greater Noida. With a strong customer-first philosophy, Northwind aims to provide a smooth, transparent, and hassle-free experience to homebuyers. The organization is in a growth phase and is building a team that shares its values of integrity, service excellence, and long-term customer relationships.

Role Description

This is a full-time, on-site Luxury Real Estate Sales Telecaller role based in Gautam Buddha Nagar. The telecaller will handle inbound and outbound calls to prospective buyers, introduce luxury project offerings, and generate qualified leads for the sales team. Daily responsibilities include explaining project features and pricing, addressing initial questions, scheduling site visits, and maintaining accurate call records in CRM tools. The role involves consistent follow-up with interested prospects, coordination with the on-ground sales team, and supporting sales conversions through clear communication and professional conduct. The telecaller will also share customer feedback with management to improve sales scripts and customer experience.

Qualifications

• Strong communication and interpersonal skills, including clear spoken English and Hindi and active listening abilities.
• Sales and customer service skills, such as lead generation, basic negotiation, and relationship-building with prospective buyers.
• Comfort with telecalling operations, including high call volumes, follow-up routines, and maintaining detailed call logs.
• Basic computer proficiency, familiarity with CRM or lead management tools, and ability to work with spreadsheets and email.
• Prior experience in real estate sales, luxury products, or call center/tele-sales roles is an advantage.
• Ability to work on-site in Gautam Buddha Nagar with a professional, goal-oriented, and ethical approach.
• Minimum educational qualification of a high school diploma; a graduate degree in any discipline is preferred.