Looking For Client Serving Executive

Talent Zone Consultants; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

A premier event management company in Bengaluru is seeking a Client Serving Executive to manage key client relationships and oversee event execution. The ideal candidate will have 4-6 years of experience in client servicing and a proven ability to build trust-based relationships. Responsibilities include understanding client needs, leading a team, and ensuring overall client satisfaction. Qualifications include a relevant bachelor’s degree, making this an excellent opportunity for growth in a dynamic environment.

Qualifications

• 4 - 6 years of experience in client servicing or related roles.
• Strong ability to build and maintain client relationships.
• Proven history of managing events and teams effectively.

Responsibilities

• Serve as the main liaison for key clients.
• Oversee event planning and execution.
• Prepare reports summarizing client feedback and performance data.
• Oversee event planning, logistics, and vendor coordination.
• Monitor service quality and prepare management reports.
• Mentor junior client servicing team members.
• Identify growth opportunities within existing accounts.
• Support new client acquisition and pitch development.
• Ensure smooth on-ground event execution and client satisfaction.
• Provide post-event feedback and drive improvements.

Skills

Client Coordination

Client Management

Business Development

Business Development

Executive

Education

B.A

B.Arch

B.C.A

B.B.A

B.Com

B.Ed

Bachelor of Hotel Management

B.Sc

B.E

Job description

Job openings for Client Serving Executive in Bangalore

Job Summary:

• Primary Contact: Serve as the main liaison for key clients, ensuring their needs are understood and met.
• Build Relationships: Cultivate long‑lasting, trust‑based relationships with clients.
• Understand Client Needs: Gain a clear understanding of client goals and challenges to offer tailored solutions.
• Team Collaboration: Work closely with internal teams (creative, operations, logistics) to deliver successful events.
• Manage Events: Oversee event planning and execution, including logistics, budget management, and vendor coordination.
• Post‑Event Feedback: Conduct debriefs and gather client feedback to drive continuous improvement.
• Lead a Team: Guide and mentor junior client servicing team members, fostering a high‑performance culture.
• Support Event Execution: Be actively involved on the ground during events to ensure smooth operations and client satisfaction.
• Identify Growth Opportunities: Explore and propose opportunities to grow business within existing accounts.
• Enhance Client Satisfaction: Design and implement strategies to improve client retention and satisfaction.
• Collaborate with Sales: Partner with sales and operations to support new client acquisition and pitch development.
• Monitor Performance: Track service quality metrics and recommend improvements as needed.
• Prepare Reports: Create timely reports for management summarizing client feedback, performance data, and service insights.

Experience: 4 - 6 Years

Salary: Not Disclosed

Qualification: B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, B.E

Key Skills: Client Coordination, Client Serving, Client Management, Business Development, Executive