Client Serving (1-3 Years)

Talent Zone Consultants; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading consultancy firm in Bengaluru is looking for a Client Serving Executive. The role involves acting as the primary contact for clients, ensuring seamless event execution while building strategic relationships. Candidates should have 1-3 years of experience and a relevant educational background. Key skills include client coordination, management, and business development. This is an excellent opportunity for individuals seeking to enhance client satisfaction and explore growth opportunities in the events sector.

Qualifications

• Experience in client servicing, ideally in events industry.
• 1-3 years of relevant experience required.
• Strong interpersonal skills for relationship building.

Responsibilities

• Serve as the main liaison for key clients.
• Cultivate and maintain trust-based relationships.
• Oversee event planning and execution.
• Team Collaboration – Work with internal teams to deliver successful events.
• Manage Events – Oversee event planning, logistics budgeting and vendor coordination.
• Post-Event Feedback – Debriefs and gather client feedback to drive improvements.
• Lead a Team – Guide and mentor junior client servicing team members.

Skills

Client Coordination

Client Serving

Client Management

Business Development

Executive

Education

B.A

B.Arch

B.C.A

B.B.A

B.Com

B.Ed

BAMS

Bachelor of Hotel Management

B.Sc

B.E

Job description

Overview

Job openings for Client Serving Executive in Bangalore. We are seeking a client servicing professional with expertise in the events industry. This individual will act as the primary point of contact for clients, ensure smooth event delivery, and identify new business opportunities through strategic relationship building.

Responsibilities

1. Primary Contact – Serve as the main liaison for key clients, ensuring their needs are understood and met.
2. Build Relationships – Cultivate long-lasting, trust-based relationships with clients.
3. Understand Client Needs – Gain a clear understanding of client goals and challenges to offer tailored solutions.
4. Team Collaboration – Work closely with internal teams (creative, operations, logistics) to deliver successful events.
5. Manage Events – Oversee event planning and execution, including logistics, budget management, and vendor coordination.
6. Post-Event Feedback – Conduct debriefs and gather client feedback to drive continuous improvement.
7. Lead a Team – Guide and mentor junior client servicing team members, fostering a high-performance culture.
8. Support Event Execution – Be actively involved on the ground during events to ensure smooth operations and client satisfaction.
9. Identify Growth Opportunities – Explore and propose opportunities to grow business within existing accounts.
10. Enhance Client Satisfaction – Design and implement strategies to improve client retention and satisfaction.
11. Collaborate with Sales – Partner with sales and operations to support new client acquisition and pitch development.
12. Monitor Performance – Track service quality metrics and recommend improvements as needed.
13. Prepare Reports – Create timely reports for management summarizing client feedback, performance data, and service insights.

Experience

1 - 3 Years

Salary

Not Disclosed

Industry

Sales & Marketing / Business Development / Telecaller

Qualification

B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.Sc, B.E

Key Skills

• Client Coordination
• Client Serving
• Client Management
• Business Development
• Executive