Logistics Specialist (US Shift)

MTC Business; Chennai, Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

MTC Business in Chennai, India, seeks an Import Logistics Coordinator to manage and oversee import operations into the USA. You will coordinate with warehouse agents, carriers, and customs brokers, review documentation, and ensure timely shipment execution while supporting US business operations during night shift hours.

The role requires strong knowledge of US customs processes, HS codes, and Incoterms, plus excellent communication and problem-solving skills to maintain shipment visibility and

Qualifications

• 2–3 years of progressive experience in international logistics operations and import/export coordination.
• Strong knowledge of US customs clearance processes, import/export documentation, trade compliance requirements, and international shipping operations.
• Strong communication, coordination, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience handling international ocean shipments. Knowledge of air shipments is a plus.
• Ability to identify opportunities for operational efficiencies, shipment visibility improvements, and logistics cost optimization.
• Proficiency in Microsoft Excel, Google Sheets, shipment tracking systems, and logistics reporting tools.

Responsibilities

• Manage and oversee Import logistics operations into the USA, including international shipment coordination, carrier communication, and customs documentation review.
• This role works closely with carriers, customs brokers, suppliers, and internal teams to ensure timely shipment execution and high customer satisfaction during night shift hours.
• Coordinate with warehouse agents, carriers, and service providers for U.S. operations.
• Monitor shipment movement and resolve delays, holds, and clearance-related issues.
• Review shipping documents including invoices, packing lists, HTS classifications, and supporting customs paperwork.
• Follow up on entry corrections, duty-related issues, and shipment escalations.
• Collaborate with internal teams to resolve shipment and billing issues, and maintain shipment tracking records and reports.

Skills

International logistics

US customs clearance

Shipment tracking

Excel

Google Sheets

Cross-functional collaboration

Problem solving

Time management

Tools

Shipment tracking systems

MS Excel

Google Sheets

Job description

Role & responsibilities

• Manage and oversee Import logistics operations into the USA, including international shipment coordination, carrier communication, customs documentation review, import/export compliance support, and shipment tracking.
• This role works closely with carriers, customs brokers, suppliers, and internal cross-functional teams to ensure timely shipment execution, efficient issue resolution, and high customer satisfaction while supporting US business operations during night shift hours.

What You will Be Doing :

• Coordinate with warehouse agents, carriers involved, service providers in for U.S. operations
• Monitor shipment movement and resolve delivery delays, customs holds, and clearance-related issues.
• Coordinate with carriers, freight forwarders, customs brokers, suppliers, and internal teams to ensure timely shipment execution.
• Review shipping documents, including commercial invoices, packing lists, HTS classifications, and supporting customs documentation.
• Follow up with service providers regarding entry corrections, duty-related issues, and shipment escalations.
• Work cross-functionally with internal teams to resolve shipment and billing issues.
• Maintain shipment tracking records, shipment visibility updates, and operational reporting.

Preferred candidate profile

• Over 2-3 years of progressive experience in international logistics operations and import/export coordination.
• Strong knowledge of US customs clearance processes, import/export documentation, trade compliance requirements, and international shipping operations. Familiarity with Incoterms and HS code classification is a plus.
• Strong communication, coordination, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience handling international ocean shipments. Knowledge of handling Air shipments is an added advantage
• Ability to identify opportunities for operational efficiencies, shipment visibility improvements, and logistics cost optimization.
• Analyze U.S. import shipment timelines, customs clearance activities, and on-time delivery performance to enhance overall logistics efficiency and shipment visibility.
• Proficiency in Microsoft Excel, Google Sheets, shipment tracking systems, and logistics reporting tools.
• Ability to collaborate effectively with carriers, freight forwarders, customs brokers, suppliers, and internal cross-functional teams while supporting U.S. night shift operations.
• Ability to work in US night shift hours supporting global logistics operations.
• Must be able to maintain sustained focus and responsiveness while handling time-sensitive shipment activities and customer delivery deadlines.
• Capability to manage multiple shipment priorities effectively in a fast-paced logistics operations environment.
• Ability to effectively address shipment escalations and customs clearance-related issues in a timely manner.
• Strong attention to detail while reviewing shipment documentation, tracking updates, and operational records