USA Coordinator

Zodiac HR Consultants; Mumbai; On-site; INR 400,000 - 700,000; Full time

Job summary

Zodiac HR Consultants seeks a USA Coordinator in Kandivali to manage day-to-day US shipments and international freight activities. You will coordinate with US customers, overseas agents, suppliers, and internal teams to ensure timely delivery and accurate documentation.

The role requires 2+ years of experience and a graduate degree. The position is office-based in Mumbai with a US shift and responsibility for end-to-end shipment processes.

Qualifications

• Experience in US import/export shipment processes.
• Knowledge of international freight forwarding.
• Experience with cross-trade / triangular shipments.
• Strong customer coordination and overseas agent communication.
• Familiarity with HBL/HAWB, MBL/MAWB, invoices, packing lists.

Responsibilities

• Coordinate day-to-day coordination of US shipments and international freight forwarding activities.
• Coordinate with US-based customers, overseas agents, suppliers, shipping lines, airlines, transporters, and internal teams.
• Handle customer communication and provide regular updates on shipment status, schedules, documentation, and delivery.
• Manage shipment documentation and ensure all required documents are received and processed on time.
• Coordinate import and export shipments involving the USA.
• Handle cross-trade / triangular shipment coordination where the buyer, seller, and shipment origin/destination are in different countries.
• Coordinate with overseas offices and agents for cross-trade shipment bookings, documentation, routing, and delivery requirements.
• Monitor shipment schedules, ETD, ETA, transit times, and delivery status.
• Coordinate with carriers and overseas agents regarding booking confirmations, BL/AWB, arrival notices, and other shipment documents.
• Prepare and check shipping documentation, including invoices, packing lists, HBL/HAWB, MBL/MAWB, and other relevant documents.
• Follow up on pending documents, shipment milestones, customs requirements, and delivery arrangements.
• Handle customer queries and resolve operational issues in coordination with the relevant teams.
• Maintain accurate shipment records and update internal systems regularly.
• Prepare daily/weekly shipment status reports as required.
• Coordinate with the accounts and operations teams for billing and shipment-related requirements.
• Ensure timely communication with customers and overseas partners during the US shift.
• Maintain strong working relationships with US customers and international agents.

Skills

US shipments coordination

International freight forwarding

Customer coordination

Documentation handling

Cross-trade shipments

Overseas agent communication

Education

Graduate degree

Job description

USA COORDINATOR

KAND.IVALI

US SHIFT

WORK FROM OFFICE

2+ YEARS OF EXP REQUIRED

ANY GRADUATE

Preferred candidate profile

• Handle day-to-day coordination of US shipments and international freight forwarding activities.
• Coordinate with US-based customers, overseas agents, suppliers, shipping lines, airlines, transporters, and internal teams.
• Handle customer communication and provide regular updates on shipment status, schedules, documentation, and delivery.
• Manage shipment documentation and ensure all required documents are received and processed on time.
• Coordinate import and export shipments involving the USA.
• Handle cross-trade / triangular shipment coordination where the buyer, seller, and shipment origin/destination are in different countries.
• Coordinate with overseas offices and agents for cross-trade shipment bookings, documentation, routing, and delivery requirements.
• Monitor shipment schedules, ETD, ETA, transit times, and delivery status.
• Coordinate with carriers and overseas agents regarding booking confirmations, BL/AWB, arrival notices, and other shipment documents.
• Prepare and check shipping documentation, including invoices, packing lists, HBL/HAWB, MBL/MAWB, and other relevant documents.
• Follow up on pending documents, shipment milestones, customs requirements, and delivery arrangements.
• Handle customer queries and resolve operational issues in coordination with the relevant teams.
• Maintain accurate shipment records and update internal systems regularly.
• Prepare daily/weekly shipment status reports as required.
• Coordinate with the accounts and operations teams for billing and shipment-related requirements.
• Ensure timely communication with customers and overseas partners during the US shift.
• Maintain strong working relationships with US customers and international agents.

Mandatory Knowledge Candidates must have practical and hands-on knowledge of:

• US import/export shipment processes.
• International freight forwarding and logistics operations.
• Cross-trade / triangular shipment procedures.
• Customer coordination and overseas agent communication.
• Sea and/or air freight documentation.
• HBL/HAWB, MBL/MAWB, commercial invoices, packing lists, and shipment-relate