Logistics Coordinator (US Imports) – Night Shift

Fictiv; Bengaluru; Hybride; INR 4 753 000 - 6 654 000; Plein temps

Résumé du poste

MISUMI Americas is seeking a Logistics Specialist - US / Night Shift to support US international import logistics operations, including courier shipments, customs documentation review, carrier communication, import/export compliance, and shipment tracking.

You will collaborate with carriers, freight forwarders, suppliers, and internal teams to ensure timely shipment execution, resolve issues quickly, and maintain high customer satisfaction during night shifts.

Qualifications

• Bachelor's degree in Logistics, International Business, Commerce, Foreign Trade, or related field preferred.
• Strong knowledge of US customs clearance processes and import/export documentation.
• Experience with Incoterms and HS code classification is a plus.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Coordinate international import courier shipments for US operations with carriers like UPS and FedEx.
• Monitor shipment movement, resolve delays, holds, and clearance issues.
• Coordinate with carriers, freight forwarders, customs brokers, suppliers, and internal teams.
• Review shipping documents and ensure accuracy of invoices, packing lists, and classification.
• Follow up on entry corrections, duty-related issues, and shipment escalations.

Connaissances

Communication

Coordination

Problem-solving

Attention to detail

Multitasking

Team collaboration

Formation

Bachelor’s degree in Logistics or related field

Outils

Microsoft Excel

Google Sheets

Logistics tracking systems

Description du poste

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

What's in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact in this role:

The Logistics Specialist - US / Night Shift is responsible for supporting Fictiv’s US International Import logistics operations, including international courier shipment coordination through carriers such as UPS and FedEx, customs documentation review, carrier communication, import/export compliance support, and shipment tracking.

This role works closely with carriers, customs brokers, suppliers, and internal cross-functional teams to ensure timely shipment execution, efficient issue resolution, and high customer satisfaction while supporting US business operations during night shift hours.

What You’ll Be Doing

• Coordinate international import courier shipments for U.S. operations through carriers such as UPS and FedEx.
• Monitor shipment movement and resolve delivery delays, customs holds, and clearance-related issues.
• Coordinate with carriers, freight forwarders, customs brokers, suppliers, and internal teams to ensure timely shipment execution.
• Review shipping documents, including commercial invoices, packing lists, HTS classifications, and supporting customs documentation.
• Follow up with carrier brokerage teams regarding entry corrections, duty-related issues, and shipment escalations.
• Work cross-functionally with internal teams to resolve shipment and billing issues.
• Maintain shipment tracking records, shipment visibility updates, and operational reporting.
• Maintain and contribute to the Quality Management System (QMS).
• Over 2 - 3 years of progressive experience in international logistics, courier operations, and import/export coordination.
• Bachelor's degree in Logistics, International Business, Commerce, Foreign Trade, Customs Administration, or a related field preferred.
• Strong knowledge of US customs clearance processes, import/export documentation, trade compliance requirements, and international shipping operations. Familiarity with Incoterms and HS code classification is a plus.
• Strong communication, coordination, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience handling international air and ocean import shipments.
• Ability to identify opportunities for operational efficiencies, shipment visibility improvements, and logistics cost optimization.
• Analyze U.S. import shipment timelines, customs clearance activities, and on-time delivery performance to enhance overall logistics efficiency and shipment visibility.
• Proficiency in Microsoft Excel, Google Sheets, shipment tracking systems, and logistics reporting tools.
• Ability to collaborate effectively with carriers, freight forwarders, customs brokers, suppliers, and internal cross-functional teams while supporting U.S. night shift operations.
• Ability to work in US night shift hours supporting global logistics operations.
• Must be able to maintain sustained focus and responsiveness while handlingtime-sensitive shipment activities and customer delivery deadlines.
• Capability to manage multiple shipment priorities effectively in a fast-paced logistics operations environment.
• Ability to effectively address shipment escalations and customs clearance-related issues in a timely manner.
• Strong attention to detail while reviewing shipment documentation, tracking updates, and operational records

We're actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company.
• Excel at being part of a strong, empathetic team.
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
• Have an 'always learning' mindset that celebrates learning, not just wins.
• Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.