LogisticsExecutive—Domestic,Trade&Export
Reportsto: Founder
Location: Delhi NCR (on-site)
Type: Full-time
Roles And Responsibility
- B2C delivery
- Manage last-mile partnersforfurniture and decor: parcel, heavy/bulky, andwhite-glove
- delivery-and-assembly
- Maintain serviceability and delivery-timeline data by pincode and product class — this
- feeds what a customer sees at checkout
- Run NDR, RTO and returns: pickup, condition check, restock orsellerreturn
- Track damage rate on fragile items and enforce packaging standards on sellers
- B2B / trade delivery
- Project freight: LTL, FTL, part-load, and consolidating multiple sellers into one site
- delivery
- Site coordination — delivery windows, unloading, installation handover, phased
- dispatch against project schedules
- Negotiate and manage carrier and fleet contracts
- Seller operations
- Onboard sellers onto ourshipping process;set their pickup SLA, packaging spec and
- dispatch obligations
- Track sellerfulfilment performance and raise chargebacksfor delays and damage
- Feed recurring problems to engineering so they become rules in the ERP
- Export
- Run export documentation end to end: IEC, AD code, LUT, HS classification, COO,
- shipping bill, invoice and packing list
- Manage our CHA and freight forwarders day to day (we prefer FedEx/DHL-class
- integrated networks over piecemeal forwarders)
- Build and maintain landed-cost sheets per SKU and per container for the US, UAE and
- KSA across FOB, CIF and DDP
- Coordinate compliance requirements — BIS/QCO inbound, destination-market
- standards outbound
Must have
- 4–7 years in logistics orsupply chain
- Hands-on export documentation experience — you have personally prepared or
- filed shipping documents, notjust watched someone do it
- Working knowledge of Incoterms and HS classification
- E-commerce or D2C last-mile experience, including RTO and returns handling
- Experience with bulky or fragile categories — furniture, appliances, ceramics, lighting,
- building materials, glass
- Strong Excel/Sheets; comfortable in a WMS or ERP
Strongplus
- Both e-commerce last-mile and project/heavy freight in the same CV
- India–GCC orIndia–US lane experience
- Marketplace-side experience managing third-party sellers’ dispatch
- Has negotiated a carrier rate card and can quote the saving
Skills: export,project,sellers,documentation