Logistics Coordinator Job ID: 416388

RentoMojo; Hyderabad; On-site; INR 350,000 - 480,000; Full time

Job summary

RentoMojo is seeking a Logistics Executive to manage daily logistics operations at the Hoskote Warehouse. You will coordinate vehicle dispatch, plan routes, schedule orders, and liaise with drivers and third-party partners to ensure on-time pickups and deliveries.

You will monitor vehicle movement, handle customer queries, reduce costs and damages, and work with the warehouse team to resolve order errors or cancellations. Strong English and Hindi communication is required, with shift flexibility.

Qualifications

• Good communication in English and Hindi.
• Strong problem-solving abilities.
• Flexibility to work in different shifts.
• Ability to coordinate with drivers, 3rd party partners and customers.
• Excellent knowledge of logistics processes and tools.
• Proficiency in data entry.
• Comfortable with outbound calls.
• Strong decision-making and coordination with internal teams.

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup.
• Monitoring vehicle movement and tracking.
• Handling customer calls for scheduling orders and addressing queries.
• Planning daily routes for efficient delivery.
• Scheduling and monitoring urgent pickups.
• Controlling vehicle costs.
• Following up and resolving customer escalations via email.
• Managing vehicle arrangement and maintenance.
• Training and developing support staff.
• Controlling in-transit damage.
• Coordinating with the warehouse team to address errors and cancellations.
• Alternative order planning in case of in-transit cancellation.

Skills

Communication skills

Problem-solving

Shift flexibility

Third-party coordination

Logistics knowledge

Data entry

Outbound calls

Decision making

Internal coordination

Job description

Designation: Logistics Executive

Job Summary: The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities:

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications:

• Good communication skills in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision-making and coordination skills with internal teams

Required Skills:

• Good communication in English and Local Language (Mandatory)
• Problem-solving ability
• Flexibility in working for different shifts
• Coordination with 3rd party business partners and handling drivers and customer calls
• Excellent process knowledge/tools