Logistics Coordinator

Rentomojo; Bangalore Rural; On-site; INR 280,000 - 420,000; Full time

Job summary

Rentomojo is seeking a Logistics Executive to manage daily logistics operations at the Hoskote Warehouse in India. The role involves coordinating vehicle dispatch, planning routes, and working with drivers and third-party partners to ensure timely pickups and deliveries.

Ideal candidates will have strong communication in English and Hindi, solid problem-solving skills, and the ability to work across shifts.

Qualifications

• Good communication in English and Hindi.
• Strong problem-solving abilities.
• Flexibility to work in different shifts.
• Ability to coordinate with third-party business partners, drivers, and customers.
• Excellent knowledge of logistics processes and tools.
• Proficiency in data entry.

Responsibilities

• Coordinate vehicle dispatch and ensure timely delivery and pickup.
• Monitor vehicle movement and tracking.
• Handle customer calls for scheduling orders and addressing queries.
• Plan daily routes for efficient delivery.
• Schedule and monitor urgent pickups.
• Control vehicle costs.
• Follow up and resolve customer escalations via email.
• Coordinate with the warehouse team to address errors and cancellations.
• Alternative order planning in case of in-transit cancellation.
• Training and developing support staff.
• Controlling in-transit damage.

Skills

English communication

Hindi communication

Data entry

Logistics knowledge

Problem solving

Job description

Designation: Logistics Executive

Job Summary

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

The logistics coordinator will be responsible for coordinating and managing the logistics operations in particular locations. The key responsibilities include:

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications

The ideal candidate should possess the following qualifications:

• Good communication skills in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry

  Required Skills

  The ideal candidate should have the following skills:

  • Good communication in English and Local Language (Mandatory)
  • Problem-solving ability
  • Flexibility in working for different shifts
  • Coordination with 3rd party business partners and handling drivers and customer calls
  • Excellent process knowledge/tools