Logistics Coordinator Job ID: 411694

RentoMojo; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

RentoMojo is seeking a Logistics Executive to oversee daily logistics at the Hoskote Warehouse. You will coordinate vehicle dispatch, plan routes, schedule orders, and work with drivers and partners to ensure timely pickups and deliveries.

You will handle customer calls, monitor movement, minimize costs and damages, and collaborate with the warehouse team to resolve order errors or cancellations. English/Hindi communication is essential.

Qualifications

• Good communication in English and Hindi.
• Strong problem-solving abilities.
• Flexibility to work in different shifts.
• Coordinate with 3rd party business partners, drivers and customers.
• Excellent knowledge of logistics processes and tools.

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup.
• Monitoring vehicle movement and tracking.
• Handling customer calls for scheduling orders and addressing queries.
• Planning daily routes for efficient delivery.
• Scheduling and monitoring urgent pickups.
• Controlling vehicle costs.
• Following up and resolving customer escalations via email.
• Managing vehicle arrangement and maintenance.
• Training and developing support staff.
• Controlling in-transit damage.
• Coordinating with the warehouse team to address errors and cancellations.
• Alternative order planning in case of in-transit cancellation

Skills

Communication English/Hindi

Problem-solving

Shift flexibility

Third-party coordination

Logistics knowledge

Data entry

Outbound calls

Internal coordination

Job description

Designation: Logistics Executive

Job Summary

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications

• Good communication skills in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision-making and coordination skills with internal teams

Required Skills

• Good communication in English and Local Language (Mandatory)
• Problem-solving ability
• Flexibility in working for different shifts
• Coordination with 3rd party business partners and handling drivers and customer calls
• Excellent process knowledge/tools