Logistics Coordinator

RentoMojo; Sonipat; On-site; INR 300,000 - 600,000; Full time

Job summary

RentoMojo in India is seeking a Logistics Executive to manage the daily logistics operations at the Hoskote Warehouse, including vehicle dispatch planning, route optimization, and order scheduling. You will coordinate with drivers and third-party partners to ensure timely pickups and deliveries and address in-transit issues.

You will also monitor vehicle movements, handle customer queries, and collaborate with the warehouse team to minimize costs, reduce damages, and resolve order errors or

Qualifications

• Good communication in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision-making and coordination skills with internal teams

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Job description

Job Summary

Designation: Logistics Executive

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications

• Good communication skills in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision‑making and coordination skills with internal teams

Required Skills

• Good communication in English and Local Language (Mandatory)
• Problem‑solving ability
• Flexibility in working for different shifts
• Coordination with 3rd party business partners and handling drivers and customer calls
• Excellent process knowledge/tools

Skills: customer escalations,flexibility in working for different shifts,flexibility in working shifts,problem‑solving abilities,coordination with 3rd party business partners,logistics processes knowledge,problem‑solving,handling drivers and customer calls,decision‑making and coordination,strong decision‑making skills,address errors and cancellations,daily routes,outbound call comfort,knowledge of logistics processes and tools,customer calls,flexibility to work in different shifts,outbound calling,good communication skills,communication in english and local language,in‑transit damage,good communication in english and local language,excellent process knowledge/tools,problem‑solving ability,coordination skills,data entry proficiency,coordination with third‑party business partners