Logistics Coordinator

RentoMojo; Maharashtra; On-site; INR 300,000 - 600,000; Full time

Job summary

A logistics company is seeking a Logistics Coordinator to manage daily logistics operations in the Hoskote warehouse. The role includes vehicle dispatch planning, route optimization, and managing customer queries. Candidates should have good communication skills in English and Hindi, strong problem-solving abilities, and flexibility for shift work. If you are proficient in data entry and logistics processes, apply to join a dynamic logistics team.

Qualifications

• Good communication skills in English and Hindi.
• Strong problem-solving abilities.
• Flexibility to work in different shifts.

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup.
• Monitoring vehicle movement and tracking.
• Handling customer queries and scheduling orders.

Skills

Good communication in English and Hindi

Strong problem-solving abilities

Flexibility to work in different shifts

Ability to coordinate with third-party partners, drivers, and customers

Excellent knowledge of logistics processes and tools

Proficiency in data entry

Comfortable with outbound calls

Strong decision-making and coordination skills

Job description

Job Summary

Logistics Coordinator (Location: Pune, Hoskote Warehouse)

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third‑party partners, handling customer queries, monitoring vehicle movement, and managing in‑transit issues. The role ensures timely pickups and deliveries, minimizes vehicle costs and damages, and collaborates with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in‑transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in‑transit cancellation

Candidate Qualifications

• Good communication skills in English and Hindi
• Strong problem‑solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third‑party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision‑making and coordination skills with internal teams

Required Skills

• Good communication in English and local language (mandatory)
• Problem‑solving ability
• Flexibility in working for different shifts
• Coordination with 3rd party business partners and handling drivers and customer calls
• Excellent process knowledge/tools
• Outbound calling
• Data entry proficiency
• Daily routes planning
• Logistics process knowledge
• Strong decision‑making skills
• In‑transit damage control
• Customer escalation handling