Logistics Coordinator

RentoMojo; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

A logistics management company in Bengaluru is looking for a Logistics Coordinator to manage and coordinate daily logistics operations. Responsibilities include vehicle dispatch planning, customer queries handling, and optimizing delivery routes. The ideal candidate should possess strong communication skills in English and Hindi, problem-solving abilities, and a flexible approach to shift work. This full-time role is critical for ensuring timely pickups and deliveries.

Qualifications

• Strong problem-solving abilities.
• Flexibility to work in different shifts.
• Ability to coordinate with third-party partners.
• Good knowledge of logistics processes and tools.

Responsibilities

• Coordinate vehicle dispatch and ensure timely delivery.
• Monitor vehicle movement and track deliveries.
• Handle customer calls for scheduling orders.
• Plan daily routes for efficient delivery.
• Schedule and monitor urgent pickups.
• Control vehicle costs.
• Follow up and resolve customer escalations via email.
• Manage vehicle arrangement and maintenance.
• Train and develop support staff.
• Control in-transit damage.
• Coordinate with the warehouse team to address errors and cancellations.
• Alternative order planning in case of in-transit cancellation.

Skills

Good communication in English

Problem-solving ability

Flexibility for different shifts

Coordination with third-party partners

Excellent process knowledge/tools

Data entry

Outbound calls

Decision making

Job description

Logistics Coordinator – Bangalore (Hoskote)

Base Pay Range: (no specific numbers provided)

Position Summary

The Logistics Coordinator manages and coordinates daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third‑party partners, handling customer queries, monitoring vehicle movement, and managing in‑transit issues. The role ensures timely pickups and deliveries, controls vehicle costs, and collaborates with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

• Coordinate vehicle dispatch and ensure timely delivery and pickup.
• Monitor vehicle movement and track deliveries.
• Handle customer calls for scheduling orders and addressing queries.
• Plan daily routes for efficient delivery.
• Schedule and monitor urgent pickups.
• Control vehicle costs.
• Follow up and resolve customer escalations via email.
• Manage vehicle arrangement and maintenance.
• Train and develop support staff.
• Control in‑transit damage.
• Coordinate with the warehouse team to address errors and cancellations.
• Alternative order planning in case of in‑transit cancellation.

Candidate Qualifications

• Good communication skills in English and Hindi.
• Strong problem‑solving abilities.
• Flexibility to work in different shifts.
• Ability to coordinate with third‑party business partners, drivers, and customers.
• Excellent knowledge of logistics processes and tools.
• Proficiency in data entry.
• Comfortable with outbound calls.
• Strong decision‑making and coordination skills with internal teams.

Required Skills

• Good communication in English and local language (mandatory).
• Problem‑solving ability.
• Flexibility in working for different shifts.
• Coordination with 3rd party business partners and handling drivers and customer calls.
• Excellent process knowledge/tools.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Internet Publishing