Logistics Coordinator

Rentomojo; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

Rentomojo seeks a Logistics Executive to manage daily logistics at the Hoskote Warehouse. You will plan vehicle dispatch, optimize routes, schedule orders, coordinate with drivers and partners, and address customer queries to ensure timely pickups and deliveries.

You will monitor vehicle movement, minimize costs and damages, and work with the warehouse team to resolve order errors or cancellations. Strong English/Hindi communication and logistics knowledge are essential for success.

Qualifications

• Good communication skills in English and Hindi.
• Strong problem-solving abilities.
• Flexibility to work in different shifts.
• Ability to coordinate with third-party business partners, drivers, and customers.
• Excellent knowledge of logistics processes and tools.
• Proficiency in data entry.
• Comfortable with outbound calls.
• Strong decision-making and coordination skills with internal teams.

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup.
• Monitoring vehicle movement and tracking.
• Handling customer calls for scheduling orders and addressing queries.
• Planning daily routes for efficient delivery.
• Scheduling and monitoring urgent pickups.
• Controlling vehicle costs.
• Following up and resolving customer escalations via email.
• Managing vehicle arrangement and maintenance.
• Training and developing support staff.
• Controlling in-transit damage.
• Coordinating with the warehouse team to address errors and cancellations.
• Alternative order planning in case of in-transit cancellation.

Skills

English

Hindi

Communication

Problem-solving

Coordination

Logistics knowledge

Data entry

Outbound calls

Decision-making

Tools

Route optimization software

Tracking systems

Job description

Designation: Logistics Executive

Job Summary

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications

• Good communication skills in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision-making and coordination skills with internal teams