Logistics Coordinator

Rentomojo; Navi Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

Rentomojo in Navi Mumbai is seeking a Logistics Executive to manage daily logistics at the Hoskote Warehouse, including vehicle dispatch planning, route optimization, order scheduling, and coordination with drivers and third-party partners to ensure timely pickups and deliveries.

The role focuses on minimizing costs and damages, resolving in-transit issues, and collaborating with the warehouse team to address errors, cancellations, and customer queries while maintaining smooth operations.

Qualifications

• English and local language communication required.
• Strong problem-solving abilities.
• Flexibility to work in different shifts.
• Ability to coordinate with 3rd party business partners, drivers, and customers.
• Excellent knowledge of logistics processes and tools.

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Skills

Communication

Problem solving

Shift flexibility

3rd party coordination

Logistics processes

Job description

Designation: Logistics Executive

Job Summary: The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

The logistics coordinator will be responsible for coordinating and managing the logistics operations in particular locations. The key responsibilities include:

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications:

• Good communication skills in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision-making and coordination skills with internal teams

Required Skills:

• Good communication in English and Local Language (Mandatory)
• Problem-solving ability
• Flexibility in working for different shifts
• Coordination with 3rd party business partners and handling drivers and customer calls
• Excellent process knowledge/tools

Join Rentomojo and be part of a company that is transforming the rental industry by providing convenient, affordable, and stylish living solutions. If you are a results-driven individual with a passion for operational excellence, we invite you to apply for the Logistics Executive position and help us shape the future of rental living in India.

Visit our career page here