Logistics Coordinator Job ID: 370232

RentoMojo; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

RentoMojo, located in Hyderabad, is seeking a Logistics Coordinator who will manage and coordinate daily logistics operations at the Hoskote Warehouse. Responsibilities include planning vehicle dispatch, optimizing routes, handling customer queries, and ensuring timely pickups and deliveries.

The ideal candidate should possess excellent communication skills in English and Hindi and have strong problem-solving abilities. Experience in logistics processes and the ability to coordinate with third-party partners are essential for this role.

Qualifications

• Good communication skills in English and Hindi.
• Strong problem-solving abilities.
• Flexibility to work in different shifts.

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup.
• Monitoring vehicle movement and tracking.
• Handling customer calls for scheduling orders and addressing queries.
• Planning daily routes for efficient delivery.
• Scheduling and monitoring urgent pickups.

Skills

Good communication skills in English and Hindi

Strong problem-solving abilities

Flexibility to work in different shifts

Ability to coordinate with third-party business partners, drivers, and customers

Excellent knowledge of logistics processes and tools

Proficiency in data entry

Comfortable with outbound calls

Strong decision-making and coordination skills with internal teams

Job description

Designation: Logistics Coordinator

Job Summary

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications

• Good communication skills in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision-making and coordination skills with internal teams

Required Skills

• Good communication in English and Local Language (Mandatory)
• Problem-solving ability
• Flexibility in working for different shifts
• Coordination with 3rd party business partners and handling drivers and customer calls
• Excellent process knowledge/tools