Logistics Coordinator Job ID: 364151

RentoMojo; Gurgaon; On-site; INR 300,000 - 500,000; Full time

Job summary

RentoMojo is seeking a Logistics Coordinator for our Hoskote Warehouse in Gurgaon. The successful candidate will be responsible for managing logistics operations including vehicle dispatch planning, route optimization, and addressing customer queries.

This role involves close coordination with drivers, third-party partners, and the warehouse team to ensure efficient operation and timely deliveries. Strong communication and problem-solving skills in English and Hindi are essential.

Qualifications

• Good communication skills in English and Hindi.
• Strong problem-solving abilities.
• Flexibility to work in different shifts.
• Ability to coordinate with third-party business partners, drivers, and customers.
• Excellent knowledge of logistics processes and tools.
• Proficiency in data entry.
• Comfortable with outbound calls.
• Strong decision-making and coordination skills with internal teams.

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup.
• Monitoring vehicle movement and tracking.
• Handling customer calls for scheduling orders and addressing queries.
• Planning daily routes for efficient delivery.
• Scheduling and monitoring urgent pickups.
• Controlling vehicle costs.
• Following up and resolving customer escalations via email.
• Managing vehicle arrangement and maintenance.
• Training and developing support staff.
• Controlling in-transit damage.
• Coordinating with the warehouse team to address errors and cancellations.
• Alternative order planning in case of in-transit cancellation.

Skills

Communication skills in English and Hindi

Problem-solving abilities

Flexibility to work in different shifts

Coordination with third-party partners

Logistics processes knowledge

Data entry proficiency

Outbound call comfort

Decision-making and coordination skills

Job description

Designation: Logistics Coordinator

Location: Gurgaon

Job Summary

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications

• Good communication skills in English and Hindi
• Strong problem‑solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third‑party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision‑making and coordination skills with internal teams