Location Investigation Manager - Lucknow...

PeopleStrong; Lucknow; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PeopleStrong is seeking a Location Investigation Manager in Lucknow with 3–5 years of experience in fraud investigation and risk management. The role involves leading fraud investigations, coordinating with Infosec, Legal, and marketing teams, and ensuring timely closure of cases.

The candidate will oversee MIS reporting, incident tracking, and vendor verification processes. Working onsite in Lucknow, you will contribute to strengthening internal controls and process efficiency.

Qualifications

• Minimum 3–5 years of relevant experience in investigations or fraud risk management.

Responsibilities

• Lead fraud investigation across monetary savings initiatives and cyber fraud cases.
• Prepare investigation reports and ensure end-to-end tracking and closure with units.

Skills

Graduate

Job description

Location Investigation Manager - Lucknow...

Location Investigation Manager - Lucknow...

ABG109201

• Financial Services
• Uttar Pradesh

Posted On 25 Aug 2026

End Date 08 Sep 2026

Required Experience 3 - 5 years

Basic Section

No. Of Position 1

Grade 11

Level NA

Organisational

Country India

Worksite Lucknow

Skills

Skill

Graduate

CERTIFICATION

Job Description

Category

Details

Monetary Savings RCU Fraud Investigation –Ensure fraud cases are investigated and investigation reports submitted to respective units for end-to-end tracking & closure.
1. TAT for filing Investigation Report from the date of concluding the investigation.
2. TAT for concluding the investigation from the date of incident reporting.
Cyber Fraud –
1. Ensure all third-party cyber fraud cases are reviewed & investigated if there is new modus operandi, identify gaps & implement fraud prevention measures.
2. Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.

Internal Control & Process Fraud Mitigation –

• Root Cause Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement.
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items).

Process Efficiency MIS & Reporting –
1. Incident Tracker maintenance & complete updation on a daily basis.
2. Cyber Fraud Tracker maintenance & complete updation on a daily basis.
3. Monthly dashboard to be prepared along with Quarterly / Half-Yearly & Annual data to be submitted to the Management, RMC, ORMC, ACB via presentations and coordination with ORM & Compliance team for the same.
4. Maintaining tracker for all documents sent for verification as part of investigation & vendor report delivery along with vendor bill clearance.
5. Attempted fraud transaction review and submission to Compliance (ML tracker).

People Management 1. Learning & Development and Team Management – Self Training (4) & Off-role staff Training (1 Training / Month), Team Huddle & Engagement, Coordination with internal stakeholders, Annual 12 Monthly Meetings.