Loan Manager

Bluejay Worktech; Mumbai, Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Bluejay Worktech in Mumbai seeks a skilled Banking/Finance professional to manage the complete gold loan process from application to disbursement. The role focuses on building strong customer relationships and delivering personalized financial solutions, while ensuring strict regulatory compliance and high customer satisfaction.

Ideal candidates have up to 13 years in banking or finance with gold loan expertise, strong knowledge of banking operations, and excellent communication in local

Qualifications

• 0-13 years in banking/finance with gold loan expertise.
• Strong knowledge of banking operations, auditing, and servicing principles.
• Excellent communication and ability to build customer relationships; local language proficiency.

Responsibilities

• Manage the entire gold loan process from application to disbursement.
• Develop and maintain relationships with customers and provide personalized solutions.
• Ensure compliance with regulatory guidelines and internal policies while maintaining customer satisfaction.

Skills

Gold loan expertise

Customer relationship management

Banking operations

Job description

Roles and Responsibilities :

• Manage the entire gold loan process from application to disbursement, ensuring timely processing and minimal delinquency rates.
• Develop and maintain relationships with customers, understanding their needs and providing personalized solutions for their financial requirements.
• Ensure compliance with regulatory guidelines, internal policies, and procedures while maintaining a high level of customer satisfaction.

Job Requirements :

• 0-13 years of experience in banking or finance industry with expertise in gold loans or similar products.
• Strong knowledge of accountancy, auditing, banking operations, business development, sales strategies, and servicing principles.
• Excellent communication skills with ability to build strong relationships with customers; proficiency in local language(s) required.