Relationship Manager Gold Loan

AU Small Finance Bank; Nandyal; On-site; INR 300,000 - 500,000; Full time

Job summary

AU Small Finance Bank in India is seeking a skilled professional to oversee gold loan disbursement processes from appraisal to final release. The role emphasizes accurate gold valuations and building trusted client relationships to tailor loan solutions.

The candidate should possess strong communication, the ability to work independently, and ensure compliance with regulations and internal policies while maintaining high service standards across all customer interactions.

Qualifications

• 1-10 years of experience in gold loans or related finance.
• Strong knowledge of gold appraiser skills, including accurate valuation of gold ornaments.
• Excellent communication skills for effective customer interaction and relationship-building.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage the entire process of gold loan disbursement from appraisal to final disbursement.
• Conduct thorough gold valuations using various methods to determine loan amounts.
• Develop strong relationships with customers to understand their needs and provide personalized solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Gold appraisal

Customer relationship

Communication skills

Independence

Job description

Roles and Responsibilities :

• Manage the entire process of gold loan disbursement, from appraisal to final disbursement.
• Conduct thorough gold valuations using various methods to determine loan amounts.
• Develop strong relationships with customers to understand their needs and provide personalized solutions.
• Ensure compliance with regulatory requirements and internal policies.

Job Requirements :

• 1-10 years of experience in gold loans or related finance industry.
• Strong knowledge of gold appraiser skills, including ability to accurately value gold ornaments.
• Excellent communication skills for effective customer interaction and relationship-building.
• Ability to work independently with minimal supervision.