Lenskart Store Manager For Bihar, Jharkhand, North East

Lenskart; Munger; Vor Ort; INR 335.000 - 379.000; Vollzeit

Zusammenfassung

Lenskart is seeking a Store Manager to lead optical retail operations across multiple locations such as Gaya, Jamalpur, Bokaro, and more. You will drive sales, supervise staff, coordinate with optometrists, and ensure excellent customer service and compliance with store standards.

The role requires graduate with retail leadership experience, preferably in optical or lifestyle retail, and hands-on training in sales techniques, product knowledge, and customer care. Immediate joining is preferred.

Qualifikationen

• Graduate with suitable background (Business/Optometry/Commerce) preferred.
• 25 years of retail experience, preferably in optical or lifestyle retail.
• Experience as Assistant Store Manager or Store Supervisor is an advantage.

Aufgaben

• Drive sales to achieve store targets.
• Provide excellent customer service and ensure customer satisfaction.
• Handle customer queries, complaints, and escalations.
• Guide customers in choosing eyewear based on their needs.
• Oversee day-to-day operations of the optical store.
• Maintain stock of frames, lenses, accessories, and other inventory.
• Ensure proper display, cleanliness, and store hygiene.
• Supervise, train, and motivate sales staff and optometrists.
• Assign daily tasks and monitor staff performance.
• Conduct training on sales techniques, product knowledge, and customer service.
• Coordinate with optometrists for eye check-up services.
• Ensure accurate prescription dispensing and quality checks.
• Assist customers in frame adjustments and fittings when needed.

Kenntnisse

Strong sales & customer service

Leadership & team management

Problem-solving & conflict resolution

Ausbildung

Graduate (Business/Optometry/Commerce)

Jobbeschreibung

Job Role: Store Manager (Lenskart)

Sales & Customer Service

• Drive sales to achieve store targets.
  
• Provide excellent customer service and ensure customer satisfaction.
  
• Handle customer queries, complaints, and escalations.
  
• Guide customers in choosing eyewear (frames, lenses, contact lenses, sunglasses) based on their needs.
  

Store Operations Management

• Oversee day-to-day operations of the optical store.
  
• Maintain stock of frames, lenses, accessories, and other inventory.
  
• Ensure proper display, cleanliness, and store hygiene.
  

Team Management

• Supervise, train, and motivate sales staff and optometrists.
  
• Assign daily tasks and monitor staff performance.
  
• Conduct training on sales techniques, product knowledge, and customer service.
  

Optical & Technical Support

• Coordinate with optometrists for eye check-up services.
  
• Ensure accurate prescription dispensing and quality checks.
  
• Assist customers in frame adjustments and fittings when needed.
  

Skills & Competencies:

• Strong sales and customer service orientation.
  
• Leadership and team management skills.
  
• Problem-solving and conflict resolution.
  

Qualification & Experience:

• Graduate (preferred in Business/Optometry/Commerce).
  
• 25 years of retail experience, preferably in optical or lifestyle retail.
  
• Prior experience as an Assistant Store Manager or Store Supervisor is an advantage.

Job Locations:

Gaya, Jamalpur (Bihar), Bokaro (Jharkhand), Aizawl , Itanagar , Dharapur, (North East)

Salary:

30000 to 34000 in hand + Incentives + PF + Medical Insurance

Note:-

Required someone who can join immediately with 10-12 days.

Training:-

25 days training in Lenskart Academy _Gurgaon. (Salary will be paid during Training)