Learning Operations Associate

EY; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

EY in Gurgaon is seeking an Associate-Operations-HR-CBS within TAL - Learning to support L&D operations and event management across India. You will handle vendor management, travel arrangements, budget planning, and MIS reporting, ensuring timely delivery of training programs.

The role requires a commerce/management or IT foundation with 4+ years in HR operations, strong data skills, and ability to coordinate multi-site programs. Willingness to travel domestically and internationally is expected.

Qualifications

• Bachelor/masters degrees listed in qualifications.
• Postgraduate degrees in management or IT are acceptable.
• HR operations experience of 4+ years.

Responsibilities

• Oversee L&D operations and HR processes.
• Manage vendors and locations for programs.
• Coordinate residential programs and events.
• Prepare MIS reports and data analytics.
• Handle budgets, travel and class rosters.

Skills

HR Operations

Vendor management

Event management

Data analytics

MIS reporting

Travel coordination

Stakeholder management

Education

B.Com

BBA

BCA

MA Psychology

M.Com

MBA

MCA

Tools

SuccessFactors

MS Excel

Job description

Job Summary

The opportunity: Associate-Operations-HR-CBS - TAL - Learning - Gurgaon.

Responsibilities

• Job Description Associate/Executive - L&D Operations
• Vendor management
• Event management in particular for residential programs
• Data analytics & MIS preparation
• Petty Cash management
• Budget preparation for events
• Accounts payable and receivable management
• Managing Training Calendar and tracking progress
• Manage class rosters
• Manage cancellations and no-show charges
• Classroom attendance updating in SuccessFactors
• Updating of Feedback (Qualitative and Quantitative)
• Space Management (Allocation and blocking of training rooms; timely cancelation of training rooms) & Executive support to the L&D team
• Creation and management of engagement codes
• Tele-calling individuals and facilitating in registering them
• Printing, binding and dispatching of participant material
• Vendor & location identification (for banquets and residential programs) & PO management
• Management of travel and accommodation for faculty and participants (domestic and international)
• Onsite support for residential & partially residential programs across the country ( Travel mandatory to support these programs)
• Handling and coordinating for virtual learning (Webcast and WBL coordination )
• Handling queries from stakeholders

Qualifications & Experience To qualify for the role you must have

• Bachelor of Commerce
• Bachelor of Business Administration
• Bachelor of Computer Applications
• Master of Arts in Psychology
• Master of Commerce
• Master of Business Administration
• Master of Computer Applications

Experience

• HR Operations (4+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.