Learning & Development Manager

Accorhotel; NTR; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Accorhotel in India is seeking an experienced Learning & Development leader to architect the annual training plan and allocate the learning budget across departments. You will conduct comprehensive training needs analyses with department heads, design engaging programs, and deliver them across levels using varied delivery methods and platforms.

You will optimize the LMS, measure outcomes with data-driven metrics, guide change initiatives, and report results to senior management.

Qualifications

• Bachelor's degree in HR, Hospitality, or related field.
• 5-7 years in Learning & Development with 2-3 years in a managerial/leadership role.
• Experience in Training Needs Analysis and design of customized learning solutions.
• Excellent facilitation, coaching, presentation, and public speaking skills.
• Strong budget management and financial planning experience.
• Exceptional English communication skills, both written and verbal.
• Proven ability to lead, mentor, and develop team members.
• Experience in change management and organizational development initiatives.
• Ability to work collaboratively across all levels with flexibility and resilience.

Responsibilities

• Develop, oversee, and implement the annual training plan and learning budget aligned with organizational goals.
• Conduct Training Needs Analysis with department heads to identify skill gaps and design targeted solutions.
• Design, coordinate, and deliver internal and external training across all levels using diverse delivery methods.
• Manage and optimize the Learning Management System (LMS) for enrollment, tracking, and accessibility.
• Measure training effectiveness with data-driven metrics and feedback, driving continuous improvements.
• Lead employee engagement and development initiatives to foster a supportive learning culture.
• Manage relationships with external training vendors and consultants for quality and cost-effectiveness.
• Stay current with industry trends and implement innovative learning technologies and solutions.
• Prepare detailed reports and presentations for senior management on outcomes and strategic recommendations.

Skills

Training needs analysis

Facilitation

Presentation

Leadership

Budget management

Change management

Stakeholder collaboration

Public speaking

English communication

Education

Bachelor's degree in HR or Hospitality

Tools

LMS management

Job description

• Develop, implement, and oversee the annual training plan and learning budget, ensuring strategic alignment with organizational goals and efficient resource allocation
• Conduct comprehensive Training Needs Analysis in collaboration with department heads and stakeholders to identify skill gaps and design targeted learning solutions
• Design, coordinate, and deliver engaging training programs-both internal and external-across all organizational levels, utilizing diverse delivery methods and platforms
• Manage and optimize the Learning Management System (LMS) to ensure seamless program enrollment, tracking, and accessibility for all employees
• Measure and analyze training effectiveness through data-driven metrics, feedback mechanisms, and performance indicators; recommend continuous improvements based on findings
• Lead employee engagement and development initiatives that promote a supportive, inclusive learning environment and strengthen organizational culture
• Manage relationships with external training vendors and consultants, ensuring quality delivery and cost-effectiveness
• Stay current with industry trends and emerging learning technologies; implement innovative solutions to enhance program delivery and support organizational change initiatives
• Prepare detailed reports and presentations for senior management on training outcomes and strategic recommendations

• Bachelor's degree in Human Resources, Hospitality Management, or a related field
• Minimum 5-7 years of progressive experience in Learning & Development, with at least 2-3 years in a managerial or leadership capacity
• Demonstrated experience in conducting Training Needs Analysis and designing customized learning solutions
• Excellent facilitation, coaching, presentation, and public speaking skills
• Strong budget management and financial planning experience
• Exceptional English communication skills, both written and verbal
• Proven ability to lead, mentor, and develop team members
• Experience in change management and organizational development initiatives
• Ability to work collaboratively across all organizational levels with flexibility and resilience in adapting to evolving business needs