Learning & Development Manager

Accor; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accor in India is seeking a seasoned Learning & Development leader to develop and oversee the annual training plan and budget, aligning programs with business goals and driving skill development across the organization.

The role requires a Bachelor's in HR or Hospitality, 5–7 years in L&D with 2–3 years in leadership; strong facilitation, budget, and English communication; experience with TNA, LMS, and vendor management.

Qualifications

• Bachelor's degree in HR, Hospitality, or related field.
• 5–7 years in Learning & Development with 2–3 years in management.
• Experience conducting Training Needs Analysis and designing learning solutions.
• Excellent facilitation, coaching, and public speaking skills.

Responsibilities

• Develop, implement, and oversee the annual training plan and learning budget.
• Conduct Training Needs Analysis with department heads.
• Design, coordinate, and deliver training programs across all levels.
• Manage and optimize the Learning Management System (LMS).
• Measure training effectiveness using data-driven metrics and feedback.
• Lead employee engagement and development initiatives.
• Manage external training vendors and consultants.

Skills

TNA

LMS management

Facilitation

Public speaking

Budget management

Stakeholder management

People leadership

Education

Bachelor's degree in HR

Bachelor's in Hospitality

Tools

LMS platforms

PowerPoint

Excel

Job description

Company Description

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Develop, implement, and oversee the annual training plan and learning budget, ensuring strategic alignment with organizational goals and efficient resource allocation


• Conduct comprehensive Training Needs Analysis in collaboration with department heads and stakeholders to identify skill gaps and design targeted learning solutions


• Design, coordinate, and deliver engaging training programs - both internal and external - across all organizational levels, utilizing diverse delivery methods and platforms


• Manage and optimize the Learning Management System (LMS) to ensure seamless program enrollment, tracking, and accessibility for all employees


• Measure and analyze training effectiveness through data-driven metrics, feedback mechanisms, and performance indicators; recommend continuous improvements based on findings


• Lead employee engagement and development initiatives that promote a supportive, inclusive learning environment and strengthen organizational culture


• Manage relationships with external training vendors and consultants, ensuring quality delivery and cost-effectiveness


• Stay current with industry trends and emerging learning technologies; implement innovative solutions to enhance program delivery and support organizational change initiatives


• Prepare detailed reports and presentations for senior management on training outcomes and strategic recommendations

Qualifications

• Bachelor's degree in Human Resources, Hospitality Management, or a related field


• Minimum 5-7 years of progressive experience in Learning & Development, with at least 2-3 years in a managerial or leadership capacity


• Demonstrated experience in conducting Training Needs Analysis and designing customized learning solutions


• Excellent facilitation, coaching, presentation, and public speaking skills


• Strong budget management and financial planning experience


• Exceptional English communication skills, both written and verbal


• Proven ability to lead, mentor, and develop team members


• Experience in change management and organizational development initiatives


• Ability to work collaboratively across all organizational levels with flexibility and resilience in adapting to evolving business needs