Learning Consultant- B2C Sales- Bangalore, Thane

Hero Vired; Bengaluru; On-site; INR 400,000 - 650,000; Full time

Job summary

Hero Education in Bengaluru is seeking a Learning Consultant to sell our online UG & PG degree programs to working professionals, freshers, and students. You will guide prospects through the enrollment journey from inquiry to admission, ensuring a seamless and impactful experience.

Responsibilities include outbound calls, demos, emails and chats, and leveraging CRM tools to manage the sales funnel and meet targets while promoting high-quality learning experiences.

Qualifications

• 2-6 years of experience in a B2C sales environment.
• Experience with dialer operations and CRM management (Salesforce, Lead Squared, No Paper Forms).
• Excellent communication, listening and persuasion skills.
• Startup experience preferred.

Responsibilities

• Conduct outbound calls to new prospects and follow-up with leads to achieve sales targets.
• Engage with candidates through telecalls, demos, emails and chats, delivering a compelling learning experience.
• Understand leads' background and guide them toward suitable degree programs (BA, BCom, BSc, MA, MCom, MCA, MBA, etc.).
• Develop engaging discussions to drive enrollment in learning programs.
• Manage the sales funnel using CRM tools (Salesforce, Lead Squared, No Paper Forms).
• Maintain high-quality sales practices and adhere to processes to meet targets.

Skills

Communication

Persuasion

Customer engagement

Tools

Salesforce

Lead Squared

No Paper Forms

Job description

Department Degree Sales - Online UG/PG Program

Hi Connections, Hero Education is currently #hiring

Hero Education offers premium learning experience, delivering industry-relevant programs and fostering world-class partnerships to shape the change-makers of tomorrow. We believe in unlocking the potential of every individual, leveraging the vast experience, knowledge, and expertise of the Hero Group.

Languages (Any 1 south Language is Mandatory for Bangalore location): English, Kannada, Tamil, Telugu, Malayalam

Role Overview:

As a Learning Consultant, you will be responsible for consultative selling of our online UG & PG degree programs to working professionals, freshers, and students. You all play a key role in guiding prospects through the enrollment journey from inquiry to admission ensuring a seamless and impactful experience.

• Key Responsibilities:
• Conduct outbound calls to new prospects and maintain regular follow-up with previously contacted leads to achieve sales objectives.
• Engage with candidates through telecalls, online demos, trial sessions, emails, and chats, providing them with a compelling learning experience.
• Understand each leads background, educational goals, career aspirations, and guide them toward suitable degree programs(BA, BCom, BSc, MA, MCom, MCA, MBA, etc.).
• Develop impactful and engaging discussions with prospective candidates, ensuring their enrollment in our learning programs.
• Employ data-driven sales management techniques, effectively managing the entire sales funnel and leveraging CRM tools such as Salesforce, Lead Squared, and No Paper Forms.
• Emphasize high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently.
• Key Requirements:
• Possess 2-6 years of experience in a B2C sales environment, demonstrating a track record of exceptional sales achievements.
• Display a good understanding of Dialer Operations and CRM Management, leveraging tools such as Salesforce, Lead Squared, and No Paper Forms.
• Exhibit excellent communication, listening, and persuasion skills to engage effectively with candidates.
• Previous exposure to startup environments is preferred, showcasing adaptability and resourcefulness.