Academic Counsellor- Inside Sales - Bangalore

Hero Vired; Bengaluru; On-site; INR 500,000 - 1,100,000; Full time

Job summary

Hero Education is hiring a Learning Consultant to drive consultative selling of online UG/PG programs to professionals, freshers and students. You will shepherd prospects from inquiry to admission, ensuring a seamless and impactful enrollment experience.

Role requires 2–6 years in B2C sales, strong communication skills, and familiarity with CRM tools. Prior startup exposure is a plus, with outbound calling and multiple outreach channels emphasized.

Qualifications

• 2-6 years of experience in a B2C sales environment.
• Strong communication, listening and persuasion skills.
• Exposure to startup environments is a plus.
• Proficiency with CRM tools and data-driven selling.

Responsibilities

• Conduct outbound calls to new prospects and follow up with leads to achieve sales objectives.
• Engage candidates via telecalls, online demos, trials, emails and chats.
• Guide prospects to suitable degree programs (BA, BCom, BSc, MA, MCom, MCA, MBA, etc.).
• Develop engaging discussions to drive enrollment in learning programs.
• Utilize CRM tools (Salesforce, Lead Squared, No Paper Forms) to manage the sales funnel.
• Maintain high standards of sales processes and consistently meet targets.

Skills

Communication

Persuasion

Outbound sales

B2C sales

Tools

Salesforce

LeadSquared

No Paper Forms

Job description

Hi Connections, Hero Education is currently #hiring

Hero Education offers premium learning experience, delivering industry-relevant programs and fostering world-class partnerships to shape the change-makers of tomorrow. We believe in unlocking the potential of every individual, leveraging the vast experience, knowledge, and expertise of the Hero Group.

Department Degree Sales - Online UG/PG Program

Languages (Any 1 south Language is Mandatory): English, Kannada, Tamil, Telugu, Malayalam

Role Overview: As a Learning Consultant, you will be responsible for consultative selling of our online UG & PG degree programs to working professionals, freshers, and students. You all play a key role in guiding prospects through the enrollment journey from inquiry to admission ensuring a seamless and impactful experience.

Key Responsibilities:

• Conduct outbound calls to new prospects and maintain regular follow-up with previously contacted leads to achieve sales objectives.
• Engage with candidates through telecalls, online demos, trial sessions, emails, and chats, providing them with a compelling learning experience.
• Understand each leads background, educational goals, career aspirations, and guide them toward suitable degree programs(BA, BCom, BSc, MA, MCom, MCA, MBA, etc.).
• Develop impactful and engaging discussions with prospective candidates, ensuring their enrollment in our learning programs.
• Employ data-driven sales management techniques, effectively managing the entire sales funnel and leveraging CRM tools such as Salesforce, Lead Squared, and No Paper Forms.
• Emphasize high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently.

Key Requirements:

• Possess 2-6 years of experience in a B2C sales environment, demonstrating a track record of exceptional sales achievements.
• Display a good understanding of Dialer Operations and CRM Management, leveraging tools such as Salesforce, Lead Squared, and No Paper Forms.
• Exhibit excellent communication, listening, and persuasion skills to engage effectively with candidates.
• Previous exposure to startup environments is preferred, showcasing adaptability and resourcefulness.