Lead Vendor Management Analyst

Delta Tech Hub; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Delta Tech Hub in Bengaluru, India seeks a strategic professional to lead Vendor Performance & Governance, Cost Optimization & Value Realization, and analytics initiatives. You will develop vendor scorecards, align SOWs with delivery objectives, and build dashboards to track savings and supplier performance.

The role partners with Delta's centralized Sourcing team and IT to drive value, optimize costs, and ensure governance across consulting engagements.

Responsibilities

• Support governance of strategic professional services suppliers and consulting partners.
• Develop and maintain vendor scorecards measuring delivery performance, workforce efficiency, value realization, and productivity outcomes.
• Prepare executive-ready materials for vendor governance reviews and business reviews.
• Analyze supplier performance trends and identify risks, issues, and opportunities requiring leadership attention.
• Partner with Delta's centralized Sourcing team and IT stakeholders on deal structuring for consulting services SOWs supporting application development and maintenance work, ensuring commercial terms align with delivery and cost objectives.
• Develop fixed-deliverable SOWs with clearly defined milestones, acceptance criteria, and penalty/remedy clauses for delays or missed expectations.
• Develop and champion best-in-class SOW standards and templates for consulting engagements, incorporating industry-leading practices in deliverable definition, governance, and commercial protections.
• Track and manage corrective actions and vendor commitments through closure.
• Track vendor performance against key milestones and deliverables on large, strategic SOWs, escalating and enforcing accountability when commitments are missed.

Job description

Vendor Performance & Governance

• Support governance of strategic professional services suppliers and consulting partners.


• Develop and maintain vendor scorecards measuring delivery performance, workforce efficiency, value realization, and productivity outcomes.


• Prepare executive-ready materials for vendor governance reviews and business reviews.


• Analyze supplier performance trends and identify risks, issues, and opportunities requiring leadership attention.


• Partner with Delta's centralized Sourcing team and IT stakeholders on deal structuring for consulting services SOWs supporting application development and maintenance work, ensuring commercial terms align with delivery and cost objectives.


• Develop fixed-deliverable SOWs with clearly defined milestones, acceptance criteria, and penalty/remedy clauses for delays or missed expectations.


• Develop and champion best-in-class SOW standards and templates for consulting engagements, incorporating industry-leading practices in deliverable definition, governance, and commercial protections.


• Track and manage corrective actions and vendor commitments through closure.


• Track vendor performance against key milestones and deliverables on large, strategic SOWs, escalating and enforcing accountability when commitments are missed.

Cost Optimization & Value Realization

• Identify cost reduction opportunities through supplier consolidation, workforce optimization, demand management, and commercial improvements.


• Build financial models and business cases supporting vendor optimization initiatives.


• Quantify savings opportunities, cost avoidance, and realized benefits.


• Benchmark supplier performance and cost structures to identify optimization opportunities.


• Develop and evaluate global consulting rate cards, and apply financial levers — rate benchmarking, blended rate mix, onshore/offshore ratios, and volume/tenure discounts — to reduce consulting services spend.


• Track savings initiatives through identification, approval, implementation, and benefit realization.

Workforce & Utilization Analytics

• Analyze supplier workforce data including onshore/offshore mix, labor utilization, staffing trends, rate cards, and delivery productivity.


• Develop reporting that helps leaders understand workforce efficiency and supplier effectiveness.


• Support initiatives focused on increasing offshore leverage and improving delivery economics.


• Build dashboards and reporting to measure workforce productivity and supplier outcomes.

Strategic Initiatives

• Support supplier consolidation programs and outcome-based SOW initiatives.


• Analyze AI-driven productivity opportunities across the supplier landscape.


• Assist in developing recommendations that improve output, quality, speed, and cost efficiency.


• Conduct research, analysis, and problem-solving activities supporting new VMO programs and strategic initiatives.