Shared Service Analyst

Brevan Howard; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Brevan Howard in Bengaluru invites a skilled procurement professional to manage end-to-end procurement operations within a large, global governance framework.

You will optimize catalogue management, implement process improvements, and own cross-functional reporting across TPRM, P2P, ERP, and supplier performance. Strong systems knowledge (Workday, Zip) and vendor management experience are essential.

Responsibilities

• Manage the day-to-day TPRM queue chasing outstanding vendor submissions, following up on incomplete questionnaires and keeping intake records current and accurate.
• Maintain vendor profiles in the TPRM tool — updating contact details, contract information, tier classifications and scheduled review dates to ensure the platform reflects the current vendor population.
• Coordinate the distribution of TPRM questionnaires to vendors and track completion, escalating outstanding or stalled items to the Head of TPRM in line with agreed thresholds.
• Prepare standard TPRM MI packs — pulling completion rates, outstanding review counts and overdue items from the TPRM tool and formatting for review and sign-off by the Head of TPRM.
• Support continuous vendor monitoring — reviewing automated alerts, updating vendor risk profiles in the TPRM tool when flags are raised and escalating material changes in a vendor's risk posture to the Head of TPRM for review and decision.
• Maintain the action log arising from risk assessments — tracking remediation items, chasing updates from vendors or internal stakeholders and flagging overdue actions for escalation.
• Provide administrative support for internal and external audits relating to third-party oversight — retrieving records, collating evidence and preparing documentation as directed.
• Own and optimise day-to-day procurement operational processes, including catalogue management, approval workflows, and policy compliance monitoring.
• Identify, document, and drive process improvement initiatives across the procurement function, leveraging automation and system enhancements where possible.
• Produce regular reporting and dashboards on procurement KPIs, SLAs, spend analytics, and supplier performance.
• Act as a subject-matter expert on procurement systems (e.g. Workday, Zip), supporting user adoption and training.
• Collaborate with IT and Finance on system upgrades, integrations, and change management activities.
• Support Procurement managers throughout the sourcing lifecycle, including RFx preparation, supplier evaluation, and contract execution.
• Assist in maintaining procurement pipelines and activity trackers, ensuring visibility of upcoming renewals, sourcing events, and spend commitments.
• Assist with the upkeep of Procurement-led AI systems such as Lightyear and Tropic.
• Conduct supplier market analysis and benchmarking to support negotiation strategies and category planning.
• Support savings tracking against procurement targets, including from tail spend categories.
• Serve as a first point of escalation for P2P queries from internal stakeholders, resolving purchase order issues, invoice discrepancies, and payment queries in a timely manner.
• Monitor open PO reports and aged invoices, taking proactive action to clear backlogs and prevent payment delays.
• Support the implementation and continuous improvement of P2P policy and procedures, ensuring compliance across the business.
• Train and support end-users on P2P processes, system navigation, and procurement policy requirements.
• Where invoices have been raised before a PO exists, raise the PO if requested by the Procurement Manager.
• Act as a systems super-user and subject-matter expert for the procurement and finance technology stack — Zip, Workday, Concur, and Adaptive — supporting configuration, testing, and ongoing optimisation.
• Manage and maintain master data within ERP systems, including supplier records, item catalogues, cost centres, and approval hierarchies.
• Liaise with stakeholders to log, track, and resolve system issues, enhancements, and change requests, ensuring procurement operations are not disrupted.
• Lead or support ERP upgrades, system migrations, and new module implementations, acting as the functional workstream representative in project teams.
• Develop and maintain system documentation including process guides, SOPs, and user training materials for procurement-related system workflows.
• Identify automation and integration opportunities and work with the integrations team to scope and deliver them.
• Produce and maintain cross-functional operational reporting across the end-to-end supply chain lifecycle, spanning Procurement, TPRM, P2P, ERP workflows, and supplier operations.
• Develop management information (MI), dashboards, and operational metrics that provide visibility into process performance, bottlenecks, delays, SLA adherence, and operational risk across teams.
• Analyse operational workflows across interconnected functions to identify inefficiencies, duplication of effort, process silos, and breakdowns in hand-offs between teams.
• Highlight trends, recurring issues, and process constraints to management, providing clear recommendations for remediation and continuous improvement.
• Track remediation actions arising from operational reviews, reporting on progress, ownership, and outstanding issues to relevant stakeholders.
• Use data analysis and system insights to proactively identify opportunities for automation, optimisation, and improved operational efficiency across the wider supply chain function.

Job description

Main Responsibilities:

Third-Party Risk Management (TPRM)

• Manage the day-to-day TPRM queue chasing outstanding vendor submissions, following up on incomplete questionnaires and keeping intake records current and accurate.
• Maintain vendor profiles in the TPRM tool — updating contact details, contract information, tier classifications and scheduled review dates to ensure the platform reflects the current vendor population.
• Coordinate the distribution of TPRM questionnaires to vendors and track completion, escalating outstanding or stalled items to the Head of TPRM in line with agreed thresholds.
• Prepare standard TPRM MI packs — pulling completion rates, outstanding review counts and overdue items from the TPRM tool and formatting for review and sign-off by the Head of TPRM.
• Support continuous vendor monitoring — reviewing automated alerts, updating vendor risk profiles in the TPRM tool when flags are raised and escalating material changes in a vendor's risk posture to the Head of TPRM for review and decision.
• Maintain the action log arising from risk assessments — tracking remediation items, chasing updates from vendors or internal stakeholders and flagging overdue actions for escalation.
• Provide administrative support for internal and external audits relating to third-party oversight — retrieving records, collating evidence and preparing documentation as directed.

Procurement Operations

• Own and optimise day-to-day procurement operational processes, including catalogue management, approval workflows, and policy compliance monitoring.
• Identify, document, and drive process improvement initiatives across the procurement function, leveraging automation and system enhancements where possible.
• Produce regular reporting and dashboards on procurement KPIs, SLAs, spend analytics, and supplier performance.
• Act as a subject-matter expert on procurement systems (e.g. Workday, Zip), supporting user adoption and training.
• Collaborate with IT and Finance on system upgrades, integrations, and change management activities.

Procurement

• Support Procurement managers throughout the sourcing lifecycle, including RFx preparation, supplier evaluation, and contract execution.
• Assist in maintaining procurement pipelines and activity trackers, ensuring visibility of upcoming renewals, sourcing events, and spend commitments.
• Assist with the upkeep of Procurement-led AI systems such as Lightyear and Tropic.
• Conduct supplier market analysis and benchmarking to support negotiation strategies and category planning.
• Support savings tracking against procurement targets, including from tail spend categories.

Procure-to-Pay (P2P)

• Serve as a first point of escalation for P2P queries from internal stakeholders, resolving purchase order issues, invoice discrepancies, and payment queries in a timely manner.
• Monitor open PO reports and aged invoices, taking proactive action to clear backlogs and prevent payment delays.
• Support the implementation and continuous improvement of P2P policy and procedures, ensuring compliance across the business.
• Train and support end-users on P2P processes, system navigation, and procurement policy requirements.
• Where invoices have been raised before a PO exists, raise the PO if requested by the Procurement Manager.

ERP & Technical Systems

• Act as a systems super-user and subject-matter expert for the procurement and finance technology stack — Zip, Workday, Concur, and Adaptive — supporting configuration, testing, and ongoing optimisation.
• Manage and maintain master data within ERP systems, including supplier records, item catalogues, cost centres, and approval hierarchies.
• Liaise with stakeholders to log, track, and resolve system issues, enhancements, and change requests, ensuring procurement operations are not disrupted.
• Lead or support ERP upgrades, system migrations, and new module implementations, acting as the functional workstream representative in project teams.
• Develop and maintain system documentation including process guides, SOPs, and user training materials for procurement-related system workflows.
• Identify automation and integration opportunities and work with the integrations team to scope and deliver them.

Reporting & Cross-Functional Process Oversight

• Produce and maintain cross-functional operational reporting across the end-to-end supply chain lifecycle, spanning Procurement, TPRM, P2P, ERP workflows, and supplier operations.
• Develop management information (MI), dashboards, and operational metrics that provide visibility into process performance, bottlenecks, delays, SLA adherence, and operational risk across teams.
• Analyse operational workflows across interconnected functions to identify inefficiencies, duplication of effort, process silos, and breakdowns in hand-offs between teams.
• Highlight trends, recurring issues, and process constraints to management, providing clear recommendations for remediation and continuous improvement.
• Track remediation actions arising from operational reviews, reporting on progress, ownership, and outstanding issues to relevant stakeholders.
• Use data analysis and system insights to proactively identify opportunities for automation, optimisation, and improved operational efficiency across the wider supply chain function.