Lead, Technical Documentation, Quality, SciTech Centre

ACG; Mumbai; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

ACG seeks a seasoned Head of Technical Documentation in Mumbai to lead the RD documentation team and deliver compliant master documents for new products.

You will plan on-time delivery of Master Validation Documents, Master Operating Instructions, and Master Spare Parts Documents, drive process improvements with AI tools, and ensure alignment with CFR 21, GAMP V, and applicable standards.

Qualifications

• BE Mechanical/Production/Electronics or equivalent.
• Diploma in Technical Writing required.
• 8-10 years of experience in technical documentation.

Responsibilities

• Plan for on-time delivery of Master Validation Documents, Master Operating Instructions and Master Spare Parts Documents.
• Develop, implement and maintain master documents and Editorial Guide.
• Develop, implement and maintain review checklists for master documents and standard terminology.
• Drive and control standards for Content Development and document lifecycle processes.
• Coordinate with cross-functional teams to gather inputs and ensure regulatory alignment (CFR part 21, GAMP V, Machinery Directive).

Skills

Strategic planning

Documentation leadership

Process improvement

AI for documentation

Education

BE Mechanical/Production/Electronics

Diploma in Technical Writing

Job description

Job Objective: Lead the technical documentation team of RD facility and deliver documentation package of new product as per set standards.

Primary Responsibilities:

• Strategic and Planning:
• Planning for executing on-time delivery of Master Validation Documents, Master Operating Instructions, and Master Spare Parts Documents in-line with departmental goals.
• Foresee future needs and participate/contribute in continuous improvement of master documents of new products.
• Participate/Contribute in continuous optimization of documentation process by adopting effective AI based solutions.

• Functional:
• Develop, implement and maintain master documents to align with strategy document
• Develop and implement Editorial Guide, Base Modules, documentation processes and Company standards
• Develop, implement and maintain review checklist for master documents
• Develop and control Standard Terminology
• Drive and control standard practices of PLM (Product Lifecycle Management), PDLC (Product Development Lifecycle) and DDLC (Document Development Lifecycle)
• Drive CFT (Design, AC, Manufacturing, and QA team) to review and gather input from various functions for improvement in the Instructions
• Drive and control ACG Standards for Content Development to develop uniform and consistent content
• Drive, facilitate and participate in master core team
• Review and Release machine-specific Master modules to prepare master documents
• Oversee project management for each master project
• Complete the project with the sign off on handover form involving all stakeholders
• Ontime First Time Right completion of Master Documents with a thorough review and release processes
• Understand various regulatory requirements, like, CFR part 21, GAMP V, Machinery Directive
• Understand the various internation writing standards like MSTP, STE
• Internal Process:
• Support QA team to prepare templates of internal documentation.
• Support HOD to prepare and update departmental monthly report.
• Prepare and Maintain reports on CFT feedback and improvement actions suggested by various functions.

• People s Development:
• Establish Maintain Customer-Centric culture within documentation teams to fulfil desired customer need
• Create engaging work culture, establish effective feedback practices,
• Identify the team s development plan and prepare a yearly calendar to facilitate training along with the HR team
• Measure/monitor individual development after completion of the training program.

Education

• BE Mechanical / Production / Electronics
• Diploma in Technical Writing
• 8-10 years of experience

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