Lead, Technical Documentation, Quality, SciTech Centre

ACG World; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

ACG World in Mumbai, India, seeks a Lead for the technical documentation team at our R&D facility to deliver documentation packages for new products as per set standards.

You will plan and execute master validation documents, operating instructions, and spare parts documents, drive PLM and DDLC processes, collaborate with Design, AC, Manufacturing, QA, and oversee reviews and releases.

Qualifications

• Lead the documentation team for an R&D facility.
• Deliver master documents and standards-aligned content.
• Collaborate with cross-functional teams for input.

Responsibilities

• Plan and execute on-time delivery of Master Validation Documents.
• Develop Editorial Guide and documentation processes.
• Drive and control PLM, PDLC, and DDLC practices.
• Coordinate with cross-functional teams to gather inputs.

Job description

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Lead, Technical Documentation, Quality, SciTech Centre

Job Objective:Lead the technical documentation team of R&D facility and deliver documentation package of new product as per set standards.

Primary Responsibilities:

• Strategic and Planning:
• Planning for executing on-time delivery of Master Validation Documents, Master Operating Instructions, and Master Spare Parts Documents in-line with departmental goals.
• Foresee future needs and participate/contribute in continuous improvement of master documents of new products.
• Participate/Contribute in continuous optimization of documentation process by adopting effective AI based solutions.
• Functional:
• Develop, implement and maintain master documents to align with strategy document
• Develop and implement Editorial Guide, Base Modules, documentation processes and Company standards
• Develop, implement and maintain review checklist for master documents
• Develop and control Standard Terminology
• Drive and control standard practices of PLM (Product Lifecycle Management), PDLC (Product Development Lifecycle) and DDLC (Document Development Lifecycle)
• Drive CFT (Design, A&C, Manufacturing, and QA team) to review and gather input from various functions for improvement in the Instructions
• Drive and control ACG Standards for “Content Development” to develop uniform and consistent content
• Drive, facilitate and participate in master core team
• Review and Release machine-specific Master modules to prepare master documents
• Oversee project management for each master project
• Complete the project with the sign off on ‘handover form’ involving all stakeholders
• Ontime & First Time Right completion of Master Documents with a thorough review and release processes
• Understand various regulatory requirements, like, CFR part 21, GAMP V, Machinery Directive
• Understand the various internation writing standards like MSTP, STE
• Internal Process:
• Support QA team to prepare templates of internal documentation.
• Support HOD to prepare and update departmental monthly report.
• Prepare and Maintain reports on CFT feedback and improvement actions suggested by various functions.
• People’s Development:
• Establish & Maintain Customer-Centric culture within documentation teams to fulfil desired customer need
• Create engaging work culture, establish effective feedback practices,
• Identify the team’s development plan and prepare a yearly calendar to facilitate training along with the HR team
• Measure/monitor individual development after completion of the training program.